Call Centre AllOther (2477) Hi I am working as a tech officer in a BPO. We ahve an IJP for HR SPOC...can u tell me wat type of questions will they ask in the interview?
2986Describe a high pressure situation you had to handle at work. Tell me what happened, who was involved and what you did in terms of problem solving
1 8608Describe a time when you were faced with a stressful situation that demonstrated your coping skills
6120Give me a specific example of a time when you used good judgment and logic in solving a problem
WNS,
2793Tell me about a time when you had to use your presentation skills to influence someone's opinion
3 43556Give me a specific example of a time when you had to conform to a policy with which you did not agree.
WNS,
4306Tell me about a time when you had to go above and beyond the call of duty in order to get a job done
4489Tell me about a time when you had too many things to do and you were required to prioritize your tasks
1 9613can any one tell me what is US,Uk and Australian timing in India for call center or bpo? i think if we want to work in us shift the time is after 8 pm to 5 am. am i right? if wrong then plz tell me the right timing for us,uk and Australian shift in india for bpo
16 468960what does call centre mean to you? where do you see your self in 5years time? how can I answer these question?
2 13264
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
what is semi technical process?
have you seen a manhole? why do you think it is shaped like a circle?
hi....... i am a physiotherapist n i want to join bpo nif they ask me y u want 2 join bpo .sendme ur answer
What are the key attributes of a call center executive?
IF U GET A CHANCE TO MEET UR FAVOURITE STAR HOW WOULD U LIKE TO SPEND A DAY AND NIGHT WITH HIM/HER?
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
what kind of questions based on computer may be asked in an interview in BPO's?
What all rounds do we have to face in dell(bpo)??
What do you know about us?
1.Please tell me a little about your country. 2.How long have you been in the U.S.? 3.What do you remember about your education when you first started school? 4.Can you please tell me about the curriculum (classes) that you were required to take in high school? 5.How many students were in a typical class in your high school? 6.What were the classes like….was it mostly controlled by the teacher or did students work in groups and interact with one another as well as the teacher? 7.Are there differences between your school experience in your home country and the way classes are taught here? If the answer is ‘yes’, please describe the differences. 8.Do you think that high school was difficult and challenging or was it quite easy for you? 9.Did you enjoy high school? Why or why not? 10.Do you have anything else you’d like to tell me?
Please outline and describe your current targets and KPIs How do you ensure you achieve these?
is it ok to say that i am doing mba as wanted to increase the weightage on my profile?
5. When promises to do something by a certain time, they do so
What are the key aspects that can help to improve your customer service?