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Call Centre Interview Questions
Questions Answers Views Company eMail

Tell me about a time when you had to deal with a difficult person at work

WNS,

2 8723

Hi I am working as a tech officer in a BPO. We ahve an IJP for HR SPOC...can u tell me wat type of questions will they ask in the interview?

Wipro,

2986

Tell me about a time when you had to deal with a difficult person at work

WNS,

1 8086

Describe a high pressure situation you had to handle at work. Tell me what happened, who was involved and what you did in terms of problem solving

EXL, WNS,

1 8608

Describe a time when you were faced with a stressful situation that demonstrated your coping skills

Correctional Services, WNS,

6120

Give me a specific example of a time when you used good judgment and logic in solving a problem

WNS,

2793

Give me an example of a time when you set a goal and were able to meet or achieve it.

Ranbaxy, WNS,

1 7587

Tell me about a time when you had to use your presentation skills to influence someone's opinion

PKN Orlen, Strad Energy, WNS,

3 43556

Give me a specific example of a time when you had to conform to a policy with which you did not agree.

WNS,

4306

Tell me about a time when you had to go above and beyond the call of duty in order to get a job done

Call Centre, WNS,

4489

Tell me about a time when you had too many things to do and you were required to prioritize your tasks

EXL, WNS,

1 9613

can any one tell me what is US,Uk and Australian timing in India for call center or bpo? i think if we want to work in us shift the time is after 8 pm to 5 am. am i right? if wrong then plz tell me the right timing for us,uk and Australian shift in india for bpo

Aditya Birla, Aptroid, HP,

16 468960

what do u know about callcenter

3G Cell Labs, Brigade, Wipro,

19 24954

what does call centre mean to you? where do you see your self in 5years time? how can I answer these question?

2 13264

discribe the impotance of teamwork and team spirit?

3 12477


Un-Answered Questions { Call Centre }

Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)

2113


what is semi technical process?

3573


have you seen a manhole? why do you think it is shaped like a circle?

3511


hi....... i am a physiotherapist n i want to join bpo nif they ask me y u want 2 join bpo .sendme ur answer

2712


What are the key attributes of a call center executive?

1212


IF U GET A CHANCE TO MEET UR FAVOURITE STAR HOW WOULD U LIKE TO SPEND A DAY AND NIGHT WITH HIM/HER?

2752


Why doesn’t u go for technical one....as u r doing technical course from NIIT.

2449


what kind of questions based on computer may be asked in an interview in BPO's?

2475


What all rounds do we have to face in dell(bpo)??

2031


What do you know about us?

1957


1.Please tell me a little about your country. 2.How long have you been in the U.S.? 3.What do you remember about your education when you first started school? 4.Can you please tell me about the curriculum (classes) that you were required to take in high school? 5.How many students were in a typical class in your high school? 6.What were the classes like….was it mostly controlled by the teacher or did students work in groups and interact with one another as well as the teacher? 7.Are there differences between your school experience in your home country and the way classes are taught here? If the answer is ‘yes’, please describe the differences. 8.Do you think that high school was difficult and challenging or was it quite easy for you? 9.Did you enjoy high school? Why or why not? 10.Do you have anything else you’d like to tell me?

1989


Please outline and describe your current targets and KPIs How do you ensure you achieve these?

2310


is it ok to say that i am doing mba as wanted to increase the weightage on my profile?

2643


5. When promises to do something by a certain time, they do so

2427


What are the key aspects that can help to improve your customer service?

1201