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Call Centre Interview Questions
Questions Answers Views Company eMail

Tell me about a time when you had to deal with a difficult person at work

WNS,

2 7577

Hi I am working as a tech officer in a BPO. We ahve an IJP for HR SPOC...can u tell me wat type of questions will they ask in the interview?

Wipro,

2458

Tell me about a time when you had to deal with a difficult person at work

WNS,

1 7244

Describe a high pressure situation you had to handle at work. Tell me what happened, who was involved and what you did in terms of problem solving

EXL, WNS,

1 7765

Describe a time when you were faced with a stressful situation that demonstrated your coping skills

Correctional Services, WNS,

5479

Give me a specific example of a time when you used good judgment and logic in solving a problem

WNS,

2197

Give me an example of a time when you set a goal and were able to meet or achieve it.

Ranbaxy, WNS,

1 6630

Tell me about a time when you had to use your presentation skills to influence someone's opinion

PKN Orlen, Strad Energy, WNS,

3 41987

Give me a specific example of a time when you had to conform to a policy with which you did not agree.

WNS,

3709

Tell me about a time when you had to go above and beyond the call of duty in order to get a job done

Call Centre, WNS,

4037

Tell me about a time when you had too many things to do and you were required to prioritize your tasks

EXL, WNS,

1 8693

can any one tell me what is US,Uk and Australian timing in India for call center or bpo? i think if we want to work in us shift the time is after 8 pm to 5 am. am i right? if wrong then plz tell me the right timing for us,uk and Australian shift in india for bpo

Aditya Birla, Aptroid, HP,

16 456466

what do u know about callcenter

3G Cell Labs, Brigade, Wipro,

19 20364

what does call centre mean to you? where do you see your self in 5years time? how can I answer these question?

 2 12031

discribe the impotance of teamwork and team spirit?

 3 10568

Un-Answered Questions { Call Centre }

have u shared any lighter moment with customercare executive in ur life tell me ur experience

1911

what would a proxy server do?

1794

Hi, i have work experience in call center as a Team Leader,now i wanted to move from call center to other industires.Can u please suggest me in which domain i can get a job?

1846

What is voice process

2400

Do you like multi-tasking or you prefer to tackle one problem at a time?

861




Where have you worked before? : bpo

706

Give me an example scenario of a poor customer service and what would you do differently?

1454

What was your Service Level Agreement ( SLA) Ratio :-

1312

wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

2548

What is the difference between KRA & KPI

1861

How do make one system dedicated to one user. How do to restrict the user login to the system.

1882

What all rounds do we have to face in dell(bpo)??

1489

Tell me about your memorable day or your favourite movie

706

what is unforgattable day

1720

what is the actual work profile of a process associate in a bpo??

15943

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