Answer / kunal

I was working with a company and my job was customer care so there were a customer of UK and he felt that he have been charged wrongly for 4 pounds i tried everything but he did not agree on it then i told him everything and based on my skills i managed to made him understand that we have charged him fairly therefore after 1 hour and 47 minutes he hung up then after few days he sent an email for me to the management that the agent was very good and he is the best agent for me and whenever i call i need the same agent.

What is TEAM Player

2 Answers  

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which one you prefferd.arenge or love mariege?

2 Answers   IBM, Mphasis,

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i have received my call caler till now what should i do

0 Answers  

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why do you left the job

8 Answers   WNS,

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What is BPO?

9 Answers   ADP, BPO, FastSource, FirstSource, Genpact, HCL, Serco, Wipro, WNS,

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what are differences between quality analayst and team leader

1 Answers   Hinduja,

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what the diffrence bewtween sales and presentation?

2 Answers   Bhel,

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What is the Importance of co-education in Our society.

3 Answers   HCL,

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Who has influenced you the most? How? speak for 2 minutes 

1 Answers   SEECO, Serco, Wipro,

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From where the origin of Call Centre existed?

2 Answers   TeleTech, Zenta,

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Tell me about yourself?

13 Answers   Aricent, Genpact, One Touch Solutions, Rolta, Wipro,

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tell me something about yourself but something more eloborate what is bpo? what u did after passing ur graduation in july2009?

7 Answers   IBM, TCS,

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