what does call centre mean to you? where do you see your
self in 5years time? how can I answer these question?
Answers were Sorted based on User's Feedback
Answer / aijaz khan
call center is physical location where customer care
executive receives calls from customers or makes calls o the
customers.after five years,i will see myself on the higher
position than now.
Is This Answer Correct ? | 22 Yes | 10 No |
Answer / hilbert mongcano
A call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, product services, and debt collection are also made. In addition to a call centre, collective handling of letters, faxes, live chat, and e-mails at one location is known as a contact centre, five years from now, i will see myself as a professional call center agent with much knowledge and skills...and i will be in a higher position for any call center organization...
Is This Answer Correct ? | 5 Yes | 2 No |
how to introduce our self different to the interviewer
0 Answers HGS, Slash Support, United Healthcare, Wipro,
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In the HR round, questions were: Tell me about yourself? Why do u want to join dell? Are to compatible to work in night shifts? Consider a situation when a customer who's an author calls up to tell that his hardware is corrupted and all his writings were stored on the system. Next was technical round. Questions asked were: what is BIOS? what is POST? what is RAID? Mirroring? striping? what is the CD capacity? What is the DVD capacity? What are the different flavors of XP? What is the configuration of the system u use at home? what is trouble shooting? Tell me about your project? What do u know about the different dell products? Do u kne about your nature of work? What if the software field improves and u get a call from them, would u jump over? Next was the ops round where they check for ur compatibility i.e. your long term commitment wth the company.
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what are you looking in a new job in bpo
WHY COMPANY SHOULD SELECT YOU FOR THIS POST ?
What is voice process
0 Answers IBM, IKF Technologies, India Calling,
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