what does call centre mean to you? where do you see your
self in 5years time? how can I answer these question?

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what does call centre mean to you? where do you see your self in 5years time? how can I answer the..

Answer / aijaz khan

call center is physical location where customer care
executive receives calls from customers or makes calls o the
customers.after five years,i will see myself on the higher
position than now.

Is This Answer Correct ?    22 Yes 10 No

what does call centre mean to you? where do you see your self in 5years time? how can I answer the..

Answer / hilbert mongcano

A call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, product services, and debt collection are also made. In addition to a call centre, collective handling of letters, faxes, live chat, and e-mails at one location is known as a contact centre, five years from now, i will see myself as a professional call center agent with much knowledge and skills...and i will be in a higher position for any call center organization...

Is This Answer Correct ?    5 Yes 2 No

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