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Call Centre Interview Questions
Questions Answers Views Company eMail


how can i join call centre???

Patni, Spenco,

2487

How do I introduce myself sophistically infront of interviewer?

Call Centre, HCL,

9 16836

say about hyderabad ?

Oasis,

1 5390

How u celebrated ur last birthday?

HCL,

5 21926

speak on the topic "idle mind is a devil's workshop"

HCL, Serco, Wipro,

2 13774

comparsion between love and arranged marriages

5 7475

what is bulk message?

FirstSource,

3 7888

What is the castomer service ?

Genpact,

11 16353

what is telecom collections

2 5453

What does a call center mean to you?

Barclays,

5 10215

describe rainbow

247Customer, Wipro,

3 17573

you have done hotel management and you whish to join call center why.

7 9335

How would you spend your last weekend........?

IBM, Spice BPO,

6 19066

Why so you want to join BPO.........?

Genpact, IBM,

8 13213


Un-Answered Questions { Call Centre }

1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?

2512


how did you calibrate your new year

1965


I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,

1750


when should I apply again for the interview in GENPACT, UHG, EXL AND METLIFE BPO?

3462


What will be your approach to improve customer service?

1232


Give me a instance when a customer appreciate your service.

2641


I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap

1221


Describe the assessment room ? What did u heard or watched recently?

3952


1. Has modern looking equipment

2277


Speak on your unforgettable or memorable day for two minutes?

2873


what is PHO and NHO in bpo industry. And after completion of all that what is the procedure for joining.

21505


how to convince customer to buy your product on phone

2765


What are the skills needed for a BPO back-office job?

2789


Explain how to tackle the customer language barrier that exists in between?

1295


Would you take up this job if we offered it to you?

2344