how relevant is the concept of tangibility to the definition
of services??



how relevant is the concept of tangibility to the definition of services??..

Answer / jayashree

Tangibility is related to the those product which we can
touch seen and we can show it to customer before selling it.
Intagibility is related to the those product which we can
not touch or it is related to the service sector,and
customer can feel it after recieving or selling the
srevices.

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