what is call centre Job? What is voice and non voice?
Who is an eligioble candidate to get Job In call Centers for
voice and non voice.
Answers were Sorted based on User's Feedback
Answer / abhishek bhandari
BAsically,Call Centre is the hub from where employees
resolve or handle the query of the customers(who are using
the services of us)
Voice :- Directly servicing the customers whether on
telephone or face to face.
NonVoice:- Indirectly servicing the customer,we can say that
invisible support to customer.
Candidate should possess good communication skills,sentence
framing,polite,able to understand the customer and should
be understandable.
Is This Answer Correct ? | 12 Yes | 1 No |
Answer / saranya.....
call center agents often provide customer service or
technical assistance to callers but can also sell products
and services or make appointments.
Is This Answer Correct ? | 11 Yes | 2 No |
Answer / blackmoon
providing customer support through telephone is voice process.
serving customer requests by email is non voice process.
people who can't speak go to non voice processes.
Is This Answer Correct ? | 2 Yes | 3 No |
Answer / sudhir
call is a very growing sec. where we can easily gole in our
life. and impure the communication.
Is This Answer Correct ? | 8 Yes | 11 No |
tell me something abt ur dream?
tell me when u was in school ur mother daily routine? if anyone know the answer plz send me the answer.
what is the address of allahabad bank durg ?
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
what types of things make you angry? how do react?
hi my qualification is intermediate im 26 yrs old can i go for call center jobs
I have studied BCA,but i haven't got my certificates yet, so i want to join HSBC BPO. Can any one tell me what will I answer, if the HR ask me why I am choosing HSBC BPO after completing BCA.
I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.
what is Team Player.
1 Answers AirIndia, HCL, Maples,
Why do you choose to work in a call centre?
18 Answers Accenture, ARA, ARA Call Centre, Genpact, TCS, Wipro,
what is your dream destination?
What is your most memorial moments in your college life?(