what is callcentre.
- 20 Answers
- 28302 Views
- Airtel, BPO, Hutch, Infosys, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / amol
CALL CENTER IS A HELPING MEDIA TO THE PEOPLE ABOUT NEW
PRODUCT LAUNCHED IN MARKET. IT GIVES IDEA ABOUT NEW THINGS.
| Is This Answer Correct ? | 1 Yes | 1 No |
Answer / mohammed
BPO stands for business process out sourcing,there are two
process in call centre 1.in bound and other one is 2.Out
Bound in In bound call centre customers will call and where
as in out Bound call centre we need to explain about the
schemes to the customers
| Is This Answer Correct ? | 1 Yes | 1 No |
Answer / kiran
A Call Center serves external customers who need to make
purchases, obtained information or assistance on product
use, status request, and billing issues. The Call Center
was born as a sales function, a major distinction between a
Call Center and a Help Desk. Unlike the Help Desk, the Call
Center has always had a 'business-focus, playing an
integral role in customer satisfaction, retention and
loyalty, as well as profitability for the organization
| Is This Answer Correct ? | 1 Yes | 2 No |
Answer / abcdef
call center is a place where we have to solve problems of
costumers and we have to tell our company facalities, and
maanage sufficiently who call to your's .
| Is This Answer Correct ? | 1 Yes | 2 No |
Answer / akkey@yahoo.com
a callcenter is a room or rooms in an organition were call are
made and resive ,it is a part of BPO
| Is This Answer Correct ? | 1 Yes | 2 No |
Answer / prajakta sonune
callcentre means give the good and fast service to customer
and sell our product
| Is This Answer Correct ? | 1 Yes | 3 No |
Answer / pushp deepak sharma
call centre is a place where the call made or
received,manuly two types of process in call centre are
inbound and second is outbound.inbound agents recive the
customer's call and outbound agents make the call.call
centre are two types,first is international and second is
domestic call centre
thanks
| Is This Answer Correct ? | 1 Yes | 3 No |
Answer / hemkant
call centre means a centre where general people solve their
querries by agents. there are mainly two process in call
centre 1.inbound 2.outbound, in inbound agent have need to
recieve the call and in outbound agent have need to make
the call.
| Is This Answer Correct ? | 1 Yes | 4 No |
Answer / lohith
Call center is of mainly two types namely Voice Based & Non-
Voice (Data Entry). Call center would be domestic or
international standard but thr main motta of BPO is to
satisified the requirments of Clients in any fields like
Medical, Insurance, Banking, Credit Cards, Tourism,
Entertinment etc it is been accquired by all fields now
days. The Main purpose of Call center is Satisifed the
Requirements of Customers to any field.
| Is This Answer Correct ? | 0 Yes | 3 No |
Answer / mahender
a call center is a floor where call are made or received.
| Is This Answer Correct ? | 2 Yes | 6 No |
Why Interviewers in Call centers ask us to speak for non voice positions already we are not good at spoken English?
How will you manage agents who are more tenured in the organisation and are elder to you ?
tel me someting about your past
Speak about "The impact of coffee in our daily life"
WHEN U TRY TO OPEN YAHOO PAGE IT WIL NOT OPEN?TELL THE POSSIBLE REASONS.BUT IF I OPEN SOME OTHER WEBSITE ITS OPENING.
What is your idea of an ideal company?
What position do you prefer on a team working on a project?
how can i get this job
Is any body know how to repair pel softs ELAN Laptop which i recently purchased company not giving service any know how to refurbish cheap chineese Laptop
what are the five things you must carry for your interview?
53 Answers BPO, DELL, Htmt, Serco, Wipro,
what tune did elvis preasly arrive on sage to in las vagas
why you want to join BPO / Call-centre?
-
Call Centre AllOther (2477)
