Answer / amol

CALL CENTER IS A HELPING MEDIA TO THE PEOPLE ABOUT NEW
PRODUCT LAUNCHED IN MARKET. IT GIVES IDEA ABOUT NEW THINGS.

Answer / mohammed

BPO stands for business process out sourcing,there are two
process in call centre 1.in bound and other one is 2.Out
Bound in In bound call centre customers will call and where
as in out Bound call centre we need to explain about the
schemes to the customers

Answer / kiran

A Call Center serves external customers who need to make
purchases, obtained information or assistance on product
use, status request, and billing issues. The Call Center
was born as a sales function, a major distinction between a
Call Center and a Help Desk. Unlike the Help Desk, the Call
Center has always had a 'business-focus, playing an
integral role in customer satisfaction, retention and
loyalty, as well as profitability for the organization

Answer / abcdef

call center is a place where we have to solve problems of
costumers and we have to tell our company facalities, and
maanage sufficiently who call to your's .

Answer / akkey@yahoo.com

a callcenter is a room or rooms in an organition were call are
made and resive ,it is a part of BPO

Answer / prajakta sonune

callcentre means give the good and fast service to customer
and sell our product

Answer / pushp deepak sharma

call centre is a place where the call made or
received,manuly two types of process in call centre are
inbound and second is outbound.inbound agents recive the
customer's call and outbound agents make the call.call
centre are two types,first is international and second is
domestic call centre
thanks

Answer / hemkant

call centre means a centre where general people solve their
querries by agents. there are mainly two process in call
centre 1.inbound 2.outbound, in inbound agent have need to
recieve the call and in outbound agent have need to make
the call.

Answer / lohith

Call center is of mainly two types namely Voice Based & Non-
Voice (Data Entry). Call center would be domestic or
international standard but thr main motta of BPO is to
satisified the requirments of Clients in any fields like
Medical, Insurance, Banking, Credit Cards, Tourism,
Entertinment etc it is been accquired by all fields now
days. The Main purpose of Call center is Satisifed the
Requirements of Customers to any field.

Answer / mahender

a call center is a floor where call are made or received.

What.should.one.answer.when.asked,about.the.contract? sould.i.say.no.or.yes.for.a.contract??

2 Answers   IBM,

You are a software Engineering side,why u prefer this callcenter jobs?

9 Answers   Brigade, Sutherland,

what qualities of b.p.o attracts you ?

7 Answers   iEnergizer, Wipro,

Explain the line "All that glitters is not gold"

61 Answers   IBM, ICICI, John Deere, TATA, Wipro,

What was the difficult days in your life ? please elaborate

0 Answers  

What is your stregth & Weakness

4 Answers   Capita, IBM, TCS,

how you spend your yestarday

0 Answers   L&T, Vcustomer, Wipro,

what is call center? why do u want to join call center? what is the call center/BPO?

3 Answers   IBM,

What would you do if the customer says that it took you long to resolve an issue?

0 Answers  

there's a friend of mine who is working in a call center who is just 17 ? if you are +2pass and pursuing graduate , can you get employed if you have good communication skills ???

2 Answers  

What qualities do you look for in a boss?

2 Answers  

Rate yourself from 1-10 what would you give and why? If you had won 1 billion dollars at the lottery or at the casino,where would you like to spend the rest of it except for volunteer works or in charities?

0 Answers   Cognizant,