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7. Performs the services right first time
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What is A Call Centre For You?
Tell me about your dream job.
6 Answers BPO, Hexaware, Nucleus Software, TCS,
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
what would u do, if u become a prime minister of ur country for six months
Tell me about Pink / Black Colour (One Minute Round)
which is important experience or pay ?
Did you learn anything new recently which can be helpful to bpo’s? : bpo
How will you handle irate customer?
6 Answers Sitel, Tech Mahindra,
why u want to join call centre?
what is your short term and long term goal from our company?
What are the key aspects that can help to improve your customer service?
How can u say health is wealth?
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