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Answer Posted / kiran
A Call Center serves external customers who need to make
purchases, obtained information or assistance on product
use, status request, and billing issues. The Call Center
was born as a sales function, a major distinction between a
Call Center and a Help Desk. Unlike the Help Desk, the Call
Center has always had a 'business-focus, playing an
integral role in customer satisfaction, retention and
loyalty, as well as profitability for the organization
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please mail me the questions which are asked at the time of interviews in the call center
If you had enough money to retire right now, would you? : bpo
hello I"m ritu and i want a job in call centre I"m confused and nervous what happened in my first interview. whats the condition for this job.
tel me sumdin abt kolkata?
Are you willing to work for long hours, if the project demands that from you?
How do you measure good customer service?
Tell me something about your college and your course why do you choose that?
why job in wipro?
1. Has modern looking equipment
Do you think that you’ll like this job?
Whatb is Bpo? What is Call centre? What is Telemarketing?
How will you manage agents who are more tenured in the organisation and are elder to you ?
What is the biggest challenge you have faced in work in the past 12 months?
Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?
how to convince customer to buy your product on phone
