Answer Posted / kiran
A Call Center serves external customers who need to make
purchases, obtained information or assistance on product
use, status request, and billing issues. The Call Center
was born as a sales function, a major distinction between a
Call Center and a Help Desk. Unlike the Help Desk, the Call
Center has always had a 'business-focus, playing an
integral role in customer satisfaction, retention and
loyalty, as well as profitability for the organization
| Is This Answer Correct ? | 1 Yes | 2 No |
Post New Answer View All Answers
if a costumer is used to buy Rs 15/kg he comes to you in your shop and you are selling 30/kg then how you will satisfy the costumer as well as management?
How do you get here? (About Route)
speak about mobile communication for 4minutes(topic)
Which one do you think –web or voice- suits your qualifications better? : bpo
What factors you should consider while creating a newsletter for a customer?
Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?
Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?
What are the job activities you have to maintain in bpo? : bpo
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo
i am graduate in chemistry . i want to do mba but i don't know in which specialisation is better for me . can you plz advice me
Have you ever committed a mistake at work?
When do you want to start?
How can you relate your previous job to this job? How can you relate your degree to this job?
If you had enough money to retire right now, would you? : bpo
