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what is callcentre.

Answers were Sorted based on User's Feedback



what is callcentre...

Answer / rupesh shah

Call Centre is a part of B.P.O.
It is a 24*7 hour help desk.
It is a booming industry.
No other company has a high growth rate as Call Centre has.
There are two typr of processes.
a)Inbond:
In inbond process the customer calls and put forth his
querry and we have to revert to them with satisfactory
solution.
b)Outbond:
In outbond we have to make calls and give information
about our product.Inshort we have to do a tellemarketing.

Is This Answer Correct ?    8 Yes 0 No

what is callcentre...

Answer / pandi

its a waste of time

Is This Answer Correct ?    14 Yes 8 No

what is callcentre...

Answer / themanjuu

the Call Centre is part of an alternative tutoring model
for some AU courses. In these courses a student is not
restricted to tutor availability, but can speak to a
learning facilitator or leave a message 24 hours a day.
Academics will return calls to the Centre within 48 hours
to answer specific course content questions. The Call
Centre also supports ViTAL (see ViTAL).
www.athabascau.ca/misc/glossary.html

A telephone based service operation being used for direct
banking and insurance, ticket sales and customer service
operations.
www.kcom.com/eastyorkshire/pricemanual/Glossary.htm

http://callcentre.education.ed.ac.uk/
www.ssc.mhie.ac.uk/pubs/cpvi/gloss.html

An organisation whose major role is to handle phone calls
(mainly from business customers) on behalf of one or
(usually) several other large companies. They commonly use
computer networks to give them access to that firm's
databases, and to keep records of all calls they handle.
www.techwriter.co.nz/nerd-ad.html

call center: a center equipped to handle a large volume of
telephone calls (especially for taking orders or serving
customers)
wordnet.princeton.edu/perl/webwn

A call centre (Commonwealth English) or call center (AmE)
is a centralised office of a company that answers incoming
telephone calls from customers or that makes outgoing
telephone calls to customers (telemarketing). Such an
office may also respond to letters, faxes, e-mails and
similar written correspondence. However the term contact
centre (Commonwealth English) or contact center (AmE) is
often applied when such multiple functions are blended in
one office.

Is This Answer Correct ?    4 Yes 1 No

what is callcentre...

Answer / saravanan

a call center is place or a unit of a company which is
like a support center for the people using the product of
the company .. which includes the product ,
troubleshooting , billing related quries , new product
info, registeration process , and each and every info is
proived to you realted yo the company by the executives ...

Is This Answer Correct ?    4 Yes 1 No

what is callcentre...

Answer / priyanka

a call center is place or a unit of a company which is
like a support center for the people using the product of
the company .. which includes the product ,
troubleshooting , billing related quries , new product
info, registeration process , and each and every info is
proived to you realted yo the company by the executives ...

Is This Answer Correct ?    4 Yes 2 No

what is callcentre...

Answer / faizul islam

call center is a business unit operating 24 hours a day 365
days a year on an outsourced process acting as a link
between the client company and its prospective customer.Its
that division of the organization which is continuously
interacting with the customer to solve their
queries/problems or passing on details about their product
and services.

Is This Answer Correct ?    3 Yes 1 No

what is callcentre...

Answer / yogender

a center which would help the peoples for about their
query's releated to product and to know about the new
product or scheem launched by the company.

Is This Answer Correct ?    3 Yes 2 No

what is callcentre...

Answer / ankur jethani

Simple and best answer would be this-
Call centre is a place where we are supposed to solve
queries put forward by our customers (after a pause) and in
some call centres we are supposed to sell our products to
the people by convincing them to buy it.

Is This Answer Correct ?    1 Yes 0 No

what is callcentre...

Answer / shalu

the Call Centre is part of an alternative tutoring model
for some AU courses. In these courses a student is not
restricted to tutor availability, but can speak to a
learning facilitator or leave a message 24 hours a day.
Academics will return calls to the Centre within 48 hours
to answer specific course content questions. The Call
Centre also supports ViTAL (see ViTAL).
www.athabascau.ca/misc/glossary.html

A telephone based service operation being used for direct
banking and insurance, ticket sales and customer service
operations.
www.kcom.com/eastyorkshire/pricemanual/Glossary.htm

http://callcentre.education.ed.ac.uk/
www.ssc.mhie.ac.uk/pubs/cpvi/gloss.html

An organisation whose major role is to handle phone calls
(mainly from business customers) on behalf of one or
(usually) several other large companies. They commonly use
computer networks to give them access to that firm's
databases, and to keep records of all calls they handle.
www.techwriter.co.nz/nerd-ad.html

call center: a center equipped to handle a large volume of
telephone calls (especially for taking orders or serving
customers)
wordnet.princeton.edu/perl/webwn

A call centre (Commonwealth English) or call center (AmE)
is a centralised office of a company that answers incoming
telephone calls from customers or that makes outgoing
telephone calls to customers (telemarketing). Such an
office may also respond to letters, faxes, e-mails and
similar written correspondence. However the term contact
centre (Commonwealth English) or contact center (AmE) is
often applied when such multiple functions are blended in
one office.

Is This Answer Correct ?    3 Yes 3 No

what is callcentre...

Answer / bharath reddy

Litrally its a floor from where calls to customers are
received or made

Is This Answer Correct ?    3 Yes 3 No

Post New Answer



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