Answer / mohit anand

Workflow is a term used to describe how work is defined and how work is allocated and scheduled.
Features :
 Workflow is an essential element of BPM.
 Workflow defines the sequence and conditions based upon which work flows.
 Workflow handles the routing of work between resources. The resources can be people, systems or machines.
 Workflow manages the order in which these steps are handled.
 Workflow enables employees to monitor and, reconfigure the flow of a business process as needed.

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