Competitive advantage based on differentiation derives from? A) Being the lowest cost producer in the industry and offering the lowest prices B) Having the broadest range of different goods and services in the industry C) Having processes and systems, which are different from competitors D) Offering products or services, which offer different benefits from competitors' and which are valued by buyers.
2 3587if we are service provider or vendor for any company and if a customer is very angry about any complaints from our side and not in mood to listen anything , so how to handle such situation as a customer sales executive or as a manager
KPO,
1 1629I am from Customer service background ,Experience of 5 years , Team leader I wanted to change into HR. I had been for an interview recently , the question I was asked is that why from customer service to HR.
1110Post New Operations Management Questions
How do you manage Major Incident Process in your company ?
What are the tasks you have handled daily as an operation manager?
How To Observe, Receive And Otherwise Obtain Information From All Relevant Sources?
What do you consider to be the most challenging thing about being an operations manager?
Describe a problem you recently experienced with an employee who reported to you, how did you solve it?
How To Evaluate Information To Determine Compliance With Standards?
How Do Operations Managers Resolve Conflicts And Negotiate With Others?
I am from Customer service background ,Experience of 5 years , Team leader I wanted to change into HR. I had been for an interview recently , the question I was asked is that why from customer service to HR.
Describe a time you had to provide training or coaching to different staff members on the same tasks?
List Some Skills Needed To Handle A Difficult Employee?
How do you motivate your staff?
What Are The Knowledge And Experience Required For Operations Manager?
What experience do you have with presentations?
What Are The Abilities Of Operations Manager?
What is an operations manager?
