Competitive advantage based on differentiation derives from? A) Being the lowest cost producer in the industry and offering the lowest prices B) Having the broadest range of different goods and services in the industry C) Having processes and systems, which are different from competitors D) Offering products or services, which offer different benefits from competitors' and which are valued by buyers.
2 3864if we are service provider or vendor for any company and if a customer is very angry about any complaints from our side and not in mood to listen anything , so how to handle such situation as a customer sales executive or as a manager
KPO,
1 1818I am from Customer service background ,Experience of 5 years , Team leader I wanted to change into HR. I had been for an interview recently , the question I was asked is that why from customer service to HR.
1190Post New Operations Management Questions
What is the aim of operations manager?
How might an operations manager be involved with individual employees?
I am from Customer service background ,Experience of 5 years , Team leader I wanted to change into HR. I had been for an interview recently , the question I was asked is that why from customer service to HR.
What do you consider to be the most challenging thing about being an operations manager?
Describe a problem you recently experienced with an employee who reported to you, how did you solve it?
How To Observe, Receive And Otherwise Obtain Information From All Relevant Sources?
What experience do you have with presentations?
How would your subordinates describe your management style?
What steps you took to establish rapport with a new staff member?
How To Make Decisions And Solve Problems?
List Some Activities Of Operations Manager?
How do you motivate your staff?
How Do Operations Managers Resolve Conflicts And Negotiate With Others?
When delegating a recent assignment, how you showed your confidence in the person's ability to do the job?
What do you know about managing budgets?
