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Competitive advantage based on differentiation derives from? A) Being the lowest cost producer in the industry and offering the lowest prices B) Having the broadest range of different goods and services in the industry C) Having processes and systems, which are different from competitors D) Offering products or services, which offer different benefits from competitors' and which are valued by buyers.
2 4938if we are service provider or vendor for any company and if a customer is very angry about any complaints from our side and not in mood to listen anything , so how to handle such situation as a customer sales executive or as a manager
KPO,
1 2634I am from Customer service background ,Experience of 5 years , Team leader I wanted to change into HR. I had been for an interview recently , the question I was asked is that why from customer service to HR.
1607Post New Operations Management Questions
How To Evaluate Information To Determine Compliance With Standards?
What do you know about managing budgets?
What is an operations manager?
What are some skills that you bring to the table as an operations manager?
Describe a problem you recently experienced with an employee who reported to you, how did you solve it?
What steps you took to establish rapport with a new staff member?
List Some Skills Needed To Handle A Difficult Employee?
How To Observe, Receive And Otherwise Obtain Information From All Relevant Sources?
What are your 3 main growth areas?
How Do Operations Managers Resolve Conflicts And Negotiate With Others?
How would your subordinates describe your management style?
When delegating a recent assignment, how you showed your confidence in the person's ability to do the job?
What methods did you use to prioritize work assignments?
Describe a time you had to provide training or coaching to different staff members on the same tasks?
What Are The Skills Of An Operations Manager?
