Interested to Buy Any Domain ? << Click Here >> for more details...
why is ITIL certification required? what is the use of ITIL foundation certification?
- 4 Answers
- 15863 Views
- I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / vijay kumar allala
ITIL is framework which offers to streamline the IT-enabled
services in increasing the efficiency and effectiveness of
the support. ITIL foundation certification gives to
knowledge about the basic service level concepts like Call
center support/Incident management/Problem
management/change management.
| Is This Answer Correct ? | 15 Yes | 2 No |
Answer / guest
ITIL (®), is a series of documents that are used to aid the
implementation of a framework for IT Service Management, or
quoting the OGC
| Is This Answer Correct ? | 17 Yes | 7 No |
Answer / praveen kumar
The certification makes an professional to understand the IT practices and set of specialized organizational capabilities for providing value to customers in the form of services.
| Is This Answer Correct ? | 10 Yes | 1 No |
Answer / sathish
Getting ITIL foundation certified will help to gain the
confidence of your team / department and also will show
one's batter understanding of ITIL processes.
| Is This Answer Correct ? | 10 Yes | 5 No |
What change would you like to bring in the management of your previous organization ?
You are the project manager for a nonprofit organization. Your project has come about due to a social need. Your sponsor wants to get right to the Planning process. However, you know that a scope statement should be published prior to proceeding to the Planning processes. All of the following are true regarding scope statements except: A. It documents roles and responsibilities. B. It can be modified to reflect changes to the scope of the project. C. It describes the project deliverables, requirements, and objectives D. It serves as a baseline for future project decisions.
You are the project manager for a new construction project in your city. Your longtime personal friend is bidding on the project. They've asked you to give them an indication of the budget for this project so that they do not overbid and lose the deal. What is the most appropriate response? A. Give the information to your friend. You know their character and can trust that they won't tell anyone. B. Tell your friend that after all this time, they should know you better than to think you'd put your personal integrity on the line or compromise your job due to a conflict of interest. Decline to give them the information. C. Tell your friend you'll give them the information if they'll promise not to tell anyone and if they'll agree to help you out with some materials on your basement-refinishing project. D. Give the information to your friend and inform the project sponsor so that the information can be shared with the other bidders as well.
What is the difference between risk impact and risk probability?
You have been asked to submit a proposal for a project that has been put out for bid. First, you attend the bidders conference to ask questions of the buyers and to hear the questions some of the other bidders will ask. Which of the following is true? A. Bidders conferences are a tool and technique of the Source Selection process. B. Bidders conferences are an output of the Source Selection process. C. Bidders conferences are an output of the Solicitation process. D. Bidders conferences are a tool and technique of the Solicitation process.
What are the different types of software risks?
Describe function-oriented metrics.
Which of the following processes involves receiving bids and proposals and applies evaluation criteria to the proposals to rank order the sequence of award? A. Contract Administration B. Procurement C. Source Selection D. Solicitation
What is one of the advantages of a functional structure? A. All employees report to one manager and have a clear chain of command. B. All employees report to two or more managers, but project team members show loyalty to functional managers. C. The organization is focused on projects and project work. D. Teams are collocated.
The theory that 85 percent of the cost of quality is a management problem is attributed to: A. Doming B. Kaizen C. Juran D. Crosby
How a project is made and deliverd to client? please put all detailed steps internally?
The project schedule is used to determine all of the following except: A. Cost estimates B. Activity start dates C. Float times D. Activity end dates
Design Patterns 
