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why is ITIL certification required? what is the use of ITIL foundation certification?
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Answer Posted / sathish
Getting ITIL foundation certified will help to gain the
confidence of your team / department and also will show
one's batter understanding of ITIL processes.
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How to deal with underperforming team members?
You know that the next status meeting will require some discussion and a decision for a problem that has surfaced on the project. In order to make the most accurate decision, you know that the number of participants in the meeting should be limited to: A. 1 to 5 B. 5 to 11 C. 7 to 16 D. 10 to 18
What are the 10 knowledge areas of project management?
During contract negotiations, your vendor tells you that the equipment originally bid in the RFP is no longer available. They say the best solution is to buy the new equipment they're offering, which is a higher price than the original equipment. You have concerns that the new equipment might not be compatible with existing equipment and try to discuss this with them. They remind you that this decision was already made during the last contract negotiation meeting so there's no need to continue to discuss it. This is an example of which of the following? A. Proposal B. Compromise C. Storming D. Fair accomplish
You have accumulated project information throughout the project and need to distribute some important information you just received. All of the following are part of information distribution methods except; A. Electronic mail B. Videoconferencing C. Electronic databases D. Voice mail
Change control system, configuration management, performance measurement, additional planning, and project management information system are tools and techniques of which process? A. Integrated Change Control B. Scope Change Control C. Schedule change control D. Cost change control
Which performance measurement tells us how much more of the budget is required to finish the project? A. ETC B. EV C. AC D. EAC
You are a project manager for Cinema Snicker Productions. Your company specializes in producing comedy films for the big screen. Your latest project has just been canceled due to budget cuts. Which of the following is true? A. This project ended due to starvation because the funding was cut off B. This project ended due to integration because the resources were distributed elsewhere C. This project ended due to starvation because the resources were distributed elsewhere D. This project ended due to integration because the funding was cut off
Which of the following is true regarding schedule variances? A. They impact scope, which impacts the schedule B. They sometimes impact the schedule C. They always impact the schedule D. They never impact the schedule
Your selection committee meets on a semiannual basis. They've determined that projects must meet or exceed a specific profit limit in order to be accepted and prioritized on the project list. Which of the following is true? A. The selection committee has defined project selection criteria, which is a tool and technique of Initiation. B. The selection committee has defined project selection methods, which is a tool and technique of Initiation. C. The selection committee has defined project selection methods, which is an input to Initiation. D. The selection committee has defined project selection criteria, which is an input to Initiation.
You are working on a project to develop a new website for your company. You are monitoring results of the project to determine if they comply with standards set out during the Planning processes. You are also taking steps to eliminate unsatisfactory results. This might mean rework in some cases. Which process are you in? A. Risk Monitoring and Control B. Quality Control C. Integrated Change Control E. Scope Change Control
What is one of the advantages of a functional structure? A. All employees report to one manager and have a clear chain of command. B. All employees report to two or more managers, but project team members show loyalty to functional managers. C. The organization is focused on projects and project work. D. Teams are collocated.
As a PMP, you will be required to comply with the Project Management Professional Code of Professional Conduct. Part of your responsibility concerns applying professional knowledge. All of the following are part of applying professional knowledge except: A. Developing relationships based on mutual respect B. Staying abreast of project management practices C. Keeping up with industry trends and new technology D. Honestly reporting your project management experience
As project manager, you know that all of the following are true concerning analogous estimating techniques except: A. It's a qualitatively based estimating technique. B. It's a top-down estimating technique. C. It's a tool and technique of Activity Duration Estimating and Cost Estimating. D. It’s a form of expert judgment.
You are working on a project that was proceeding well until a manufacturing glitch occurred that requires corrective action. It turns out the glitch was an unintentional enhancement to the product, and the marketing people are absolutely crazy about its potential. The corrective action is canceled, and you continue to produce the product with the newly discovered enhancement. As the project manager, you know that a change has occurred to the project scope. Which of the following is true? A. Project scope changes do not require CCB approval. B. Performance measurement baselines are affected by scope changes. C. Project scope change uses inspection to determine if change has occurred. D. Project scope change uses workarounds to correct unexpected problems with scope change.
