All of the following are true regarding Pareto diagrams and Pareto theory except:
A. Pareto diagrams are histograms.
B. Pareto diagrams rank order factors.
C. A small number of causes create the majority of problems.
D. Pareto diagrams use two variables.
why is ITIL certification required? what is the use of ITIL foundation certification?
Procurement audits review what? A. The procurement process from Procurement Planning through Contract Administration B. The contract administration process from Solicitation Planning through Contract Administration C. The procurement process from Procurement Planning through Contract Closeout D. The contract administration process from Solicitation Planning through Contract Closeout
What are the triple constraints? A. Time, schedules, and quality B. Time, availability, and quality C. Time, money, and schedules D. Time, money, and quality
What is the difference between direct and indirect measures?
You are a project manager for Penguin Software. Your company creates custom software programs for hospitals and large dental offices. You have just completed a project and are performing earned value analysis, trend analysis, and performance reviews. Which of the following is true? A. This is performance measurement documentation, which is an input to the Contract Closeout process B. This is performance measurement documentation, which is an input to the Administrative Closure process C. These are performance reporting tools and techniques of the Administrative Closure process D. These are performance reporting tools and techniques of the Contract Closeout process
The theory that 85 percent of the cost of quality is a management problem is attributed to: A. Doming B. Kaizen C. Juran D. Crosby
You are a project manager for Bluebird Technologies. Bluebird writes custom billing applications for several industries. A scope change has been requested. You know change is concerned with all of the following except: A. Managing change B. Verifying change C. Influencing causes of change D. Determining that a change occurred
You are the project manager for Changing Tides video games. You have gathered the inputs for the Activity Duration Estimating process. You will employ which tools and techniques to produce the outputs for this process? A. Activity list, analogous estimating, quantitatively based durations, and alternatives identification B. Activity list, analogous estimating, expert judgment, and quantitatively based durations C. Expert judgment, analogous estimating, quantitatively based durations, and reserve time D. Expert judgment, alternatives identification, quantitatively based durations, and reserve time
Your project got delayed by 40 days and you have to keep it back.what steps you would take.
You are a project manager for Cashiers Systems. Your company produces cashiering systems and software for the retail industry. Your customer has requested a change that will change the characteristics of the cashiering system. You've described the characteristics of the cashiering system using this tool and technique of the Integrated Change Control process: A. Product description B. Product analysis C. Decomposition D. Configuration management
You are the project manager for Lucky Stars Candies. You've identified the deliverables and requirements and documented them where? A. In the scope statement, which will be used as in input to the Scope Definition process B. In the scope definition document, which is used as an input to the Scope Planning process C. In the WBS, which is an output of the Scope Planning process D. In the WBS, which is a tool and technique of the Scope Definition process
During a recent team meeting, you reached a resolution to a problem that's been troubling the team for several weeks. You took responsibility for searching out the facts of this problem and uncovered the right answer to this problem. You presented the facts at the project status meeting, and everyone reached agreement on the recommended solution based on the facts you presented. This is an example of what type of conflict resolution technique? A. Compromise B. Smoothing C. Confrontation D. Forcing