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what do you know about customer service?
- 41 Answers
- 87391 Views
- BPO, Genisys, HSBC, Marketing, Omni Globe International, TCS, TelePerformance, Vodafone, Wipro, I also Faced
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Answers were Sorted based on User's Feedback
Answer / george varghese kodiatt
It is a process of understanding the need of a customer and
providing him/her the right information or product offered
by the company, thereby giving the customer a long term
satisfaction and earning the company an unshakable name
among the customers.
| Is This Answer Correct ? | 4 Yes | 2 No |
Answer / santosh
The services which is provided by the firm to the customer
before, during and after the sale of the goods which
satisfy the user want is known as customer services.
| Is This Answer Correct ? | 2 Yes | 0 No |
Answer / biswajit basak kharupetia
the meaning of customer service indicate where customer
called up for there problem regarding the product of the
company and getting solution(trouble shoot) over phone.
(inbound process), and also may query of product.
| Is This Answer Correct ? | 2 Yes | 0 No |
Answer / sravani
customer service helps us to provide the detailed
information about their organisation to unknown ang known
persons which were interesting in thatand also solve their
quries with in a short period.
| Is This Answer Correct ? | 3 Yes | 2 No |
Answer / b.jyothi ester
to keep the customer happy without any problem and
answerable whenever they want
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / mohammed khaleel ur rehman
customer service is an act to provide an equal solution to
the customer in depth so that he is happy with the product
and service.
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / pankaj k upadhyay
customer service is a process where we help our customers according to the requirements and queriesand then we try to satisfy them & once they are satisfied
sale increases
growth increases
goodwill spredsin market
word of mouth speeds in society.
thanks & regards
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / dino
To Know the informations,solutions.. regarding company's Product .........
| Is This Answer Correct ? | 1 Yes | 1 No |
What have you done to promote great customer service?
for which device 3xx error encounter?
why tou want to join in IBM?
wats ur mothers daily routine?
2 Answers Bank Of America, BPO, College School Exams Tests, HCL,
i m a fresher searching job from july..i ve faced this question "what did u do for the past two months?"
What part of BPO do you like and dislike?
0 Answers IGS, Just Dial, Tech Mahindra,
what are the responsibilities as a call centre execuitive when we talk to the customer ?
what is mean by inbound?
why do you want to join bpo
134 Answers 247Customer, Aditya Birla, Aegis, AGS, AGS Health, Amazon, BPO, Cogent E Services, Flipkart, Genpact, HCL, HP, IBM, IIFA, IndiGo, Intelenet, IPKA, Knoah, One Touch Solutions, Reliance, Satyam, TCS, TelePerformance, Wipro,
1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?
why should i reject you?
what is ur daily routine.
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