what do you know about customer service?
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Answer Posted / radwa
it is a caring polite attitude the customer
| Is This Answer Correct ? | 64 Yes | 45 No |
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you left the previouscompany as we arw offering a better carrier,by suppose tomarrow morning if recieve offer where you can expect great carrier and growth,wht would be your choice?
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hi guys in intelent global service comp they asking basic question onli, for nonvoice 4 rounds its very easy
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1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
why do u want change u r org
what i will tell if they ask what is your salary expectation for a fresher?
What you know about call center?
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Do you think that you’ll like this job?
What is more important to you money or success?
How long did you travel to get here in our office?
