Answer / ankush

Voice is quite toughest than Non-voice, as you need to
interact to customer at the same time when you are looking
for answers in your portal. You need follow the curtsey,
need obey all the quality parameters with customer's
thinking, might the customer can be rude, can be polite
either can be complaining. In non-Voice you need not to hear
the customer's tome, just need to follow up the question as
regular basis.

what you will give to thecompany?

6 Answers   Wipro,

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If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?

6 Answers   Aegis, BPO, Call Centre, HCL, IBM,

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When do you want to start?

0 Answers   Cognizant, TCS,

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1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?

0 Answers  

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Tell something about today's climate?

0 Answers   Genpact, IBM,

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what is your strengths? what is your weaknesses? what motivate you?

5 Answers   ABC, Xansa,

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How the analysis of departed customer help your organization?

0 Answers  

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Is you become a team leader what all changes you would like to do in your team or rganisation?

9 Answers   Airtel, Mphasis,

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why u want to join call center why did you resign from previous company

1 Answers   EXL, IBM,

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what is primary domain controller?

0 Answers  

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What is your edge among others who are applying here?

0 Answers   Cognizant,

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What are the reasons you are leaving your current job? Why are you interested in this job?

2 Answers   iEnergizer,

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