Call Centre Interview Questions
Questions Answers Views Company eMail

AT WHAT YOU ARE THE BEST ?

FirstSource, Zenta,

6 9275

WHY COMPANY SHOULD SELECT YOU FOR THIS POST ?

Wipro, Zenta,

9 13883

WHAT ARE YOUR SALARY EXPECTATIONS ?

TCS,

18 27892

IF I AM A FRESHER & SUPPOSED THE INTERVIEWER ASKED THE QUESTION "DO YOU HAVE ANY EXPERIENCE" ? WHAT SHOULD BE MY ANSWER TO HIM ?

Zenta,

12 18152

After completing Engineering in computers why you want to switch to call centre?you can go for software developer

3 7766

How did you go about planning for a recent event/project you handled?

4 14088

tell me about your favorite color for 3 minutesas topic

247Customer, BPO, Tech Shastra, Wipro,

1 14170

speak about your collage days for five minutes

Steria, TATA,

2835

Hi Friends, This is padmasekhar, Currently, I am working as a medical transcriptionist in Bangalore. We are having huge requirments for Medical transcriptionist, PR, and QA in our organisation. If any body looking for change please send your updated resume: sekhar@hmssystems.net. Candidates willing to relocate to Bangalore can also apply for the position. It would be great, if you refer any of your friends for the position. Candidates willing to workin in night shift can also apply for the position. For any help feel free to call me 080-65681897

1 3042

there is no question but the things is I ave MTI(mother tongue influnce)so can you's kindly help out how to overcome my disability.

247Customer, Bharti, FirstSource, Tech Mahindra, Wipro,

10 27013

what kind of job you are looking at?

1 5289

why do you want to join convergys company and if you are a counsellor then y do you want to join us?

Convergys,

1 12901

how can we explain bpo

Airtel,

11 16513

1.Tell me something about your worst day of your life.

Genpact,

5 28225

1.6. Tell me something about your happiest day of your life.

DELL, Genpact, MetLife, Vertex,

3139


Un-Answered Questions { Call Centre }

What are the key aspects that can help to improve your customer service?

740


Can I build a good future in "IT profile(non-BPO)" by joining as Technical support voice at IBM/ Wipro/Dell .....??? Please do guide me in this case...

1760


How the analysis of departed customer help your organization?

719


Have you ever committed a mistake at work?

3017


What will be your approach to improve customer service?

779






10. Employees tell you exactly when services will be performed

2020


what are the major key responsibility areas for a manager in bpo...?

2326


How long do you want go work here?

1784


What do you know about the centre/company/role?

1525


what are the personel characterstics and qualities that you would bring to this position that would be paticularly helpful in fulfilling the responsibilities of this position?

1971


Why candidate choose a voice profile instead of a non voice profile job?

1193


How can you turn down a request from a valued client?

877


Why doesn’t u go for technical one....as u r doing technical course from NIIT.

2043


HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION

2051


How will you manage agents who are more tenured in the organisation and are elder to you ?

1711