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Call Centre Interview Questions
Questions Answers Views Company eMail

why telecom fraud happening in india??

2421

what are the disadvantages of the mobile.

Intelenet, IntelNet,

4 10537

Which movie have you seen last? Plz tell story i brief.

247Customer, IBM, Vodafone, WNS,

7 75471

what is ment by tellcaller?

MAHINDRA,

3 9750

How do you about our company ?

Amazon, Mphasis, Wipro,

2907

How do make one system dedicated to one user. How do to restrict the user login to the system.

HP,

2466

why some one will send mail in encrypt mode and how do you read the encrypted mail.

HP,

2 5944

1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.

HP,

2498

You profile shows that you should be doing a software job or a job which involves electrical engineering then why do you want to work for a B.P.O

Wipro,

2 7521

WHAT IS BPO ?

Aegis, HCL, iEnergizer,

10 22766

Tell me about city mumbai?

IBM,

1 16469

Why do you want to join call center as your a software proffesional

1 6371

You are a team leader handling 15 staff. You know there is data fudging happening, which is an integrity issue for the organization but you don't have sufficient data to prove, although You know which staff are doing it. Now, 5 team members come to you together asking that they have heard from the grapevine that they are suspected for playing with critical data. How will You handle this situation especially when 2 out of these 5 are actually the ones doing it ??? This is a mind boggling question for an inerview, it had me tongue tied for a moment.

8 15609

What are your strong points

6 13667

Speak about "The impact of coffee in our daily life"

Aviva, Serco,

5139


Un-Answered Questions { Call Centre }

Give me an example of how you have dealt with an under-performing team member in the past.

2225


What according to you is a job like at a call center?

2783


tell about most momerable movement

3351


Why did you leave your previous job and tell me about it?

2356


Can you work in shifts?

2427


have u shared any lighter moment with customercare executive in ur life tell me ur experience

2430


Give me an example scenario of a poor customer service and what would you do differently?

2025


Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

1346


MY name is Bartlemou (bartek for short)Uzeph Kazmeria I am from poland and one day i want to go on polsfactors IM POLISH AND I KNOW IT :D

2829


Why do you want to become a quality evaulator and what do you know about the job profile of a quality evaulator in BPO?

2633


) Daily Routine? b) Story Making? c) School or College Farewell? d) Daily routine of Mother?

2663


Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?

4144


what are the major key responsibility areas for a manager in bpo...?

2917


Give me full details of about yourself

3310


What are the different types of bpo’s? : bpo

1356