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Call Centre Interview Questions
Questions Answers Views Company eMail

Topic on my parents

IBM,

2 7757

I have debt of 5 lacs in bank, due to financial crisis I lost my job and at present I'm jobless. I can't able to repay the loan and credit cards. Bankers are not trying to understand my situation and they threat me email by stating that I can't able to open new bank account and new jobs and visa process and passport will be terminated. Please anybody help me how to solve this problem is it true that I will not get new job and visa process.

Axis Bank,

3 5611

What should i tell if the hr ask me why you choose B.tech and then bpo any one of pls suggest me what i have to answer

Infosys,

1 6490

where u will use your specialization(B.Tech) in BPO?

SnapDeal, TCS, Wipro,

1 8340

Why do you consider yourself suitable for administration position?

 2615

why dont call centers prefer engineering students?

ABC, Barkley,

2 7937

Can anybody come up with an example that how SLA and AHT is calculated ?

bKash, Hero BPO, IKF, Wipro,

1 5056

Being as a Team Leader why you are not looking for same kind of position instead why are you looking for associate level of job?

Infosys, Ocwen, Owens Corning,

1 8510

talk about Bangalore transportation

HCL,

2694

Describe the assessment room ? What did u heard or watched recently?

Knoah,

3523

Tell something about today's climate?

Genpact, IBM,

5185

why you want this job (specially when you go for first interview and changing the industries)

BMK,

2362

About your experience and knowledge

BMK, Omega Healthcare,

2 5799

why you want this job (specialy when you go for first interview and changeing the industries)

Barclays, BMK, BPO, Call Centre, Cap Gemini, Genpact, Genpect,

5 8900

When I was in bank of America I got  question tell me about your unforgettable day

Bank Of America,

1 3778

Un-Answered Questions { Call Centre }

1.Please tell me a little about your country. 2.How long have you been in the U.S.? 3.What do you remember about your education when you first started school? 4.Can you please tell me about the curriculum (classes) that you were required to take in high school? 5.How many students were in a typical class in your high school? 6.What were the classes like….was it mostly controlled by the teacher or did students work in groups and interact with one another as well as the teacher? 7.Are there differences between your school experience in your home country and the way classes are taught here? If the answer is ‘yes’, please describe the differences. 8.Do you think that high school was difficult and challenging or was it quite easy for you? 9.Did you enjoy high school? Why or why not? 10.Do you have anything else you’d like to tell me?

1513

What is a virtual call center?

708

How to deal with the customer having a language barrier?

885

what techniques and tools do you use to be organized?

1899

how does your home town differs from hyderabad speak it for three minutes

2256




when should I apply again for the interview in GENPACT, UHG, EXL AND METLIFE BPO?

2965

How would I sell something to some one over the phone? What is selling skill?

2579

Hi Mr.Anil even i am looking for the same to start up a call center did u come to know the details if u plese let me alo know.my mail id is madhueric11@gmail.com

1613

Give example of situation where you were able to set priorities and abide by them ?

3555

How can you get responsive customer feedback?

698

Why you left your previous company or why you want top leave your current company.

3013

How is Absenteesim Calculated ?

1407

What do you know about the centre/company/role?

1517

Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?

1680

why do you want to take up a job after a long break of so many years?

2105

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