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Aegis Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

Role of quality analyst in bpo

19 223409

tell me about your last movie that you see?

7 53438

whats ur sisters daily routine?

978

WHAT IS BPO ?

10 14915

What’s your area of opportunity?

3384





6. When a customer has a problem, shows a sincere interest in solving it

936

Why do you want join night Ship ?

893

BPO IS CURSE OR BOON IN INDIA

1 7864

How would you spend a million pounds ?

6 8830

As per the QA parameters, what is the feature of a good call?

2 3735

Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?

9 68898

what is oops interview

4 10971

What is SHRINKAGE and ATTRITION..? If anyone knows please let me know..!

28 209573

Why do you think that we will appoint you?

30 43990

formula of sla,aht

8 35138

Post New Aegis Call Centre AllOther Interview Questions




Un-Answered Questions

VSTET (Visual Studio Team Edition for Testers) which is in TFS (Team Foundation Server) - In what way is VSTET better than QTP?

1724


How to authoring and signing a service contract?

635


Central purchase is eligible for issuance of H form. Whetther H form can be issued against local purcahse also? What I came to know is : earlier H form can be issued against central purchase only, but after intoduction of VAT, department issued notification regarding issuance of H form against LOCAL PURCHASE also. Is it true? If true then please tell me about notification/ circular/ relevant section or law. Please look into the matter. Thanx n Regards

692


What is difference between SAN and NAS? How SAN is better than NAS?

877


What VBScript operators, functions, and statements do you use in QuickTest Professional?

1336






can we conduct the swineburne's test on a dc series motor? why?

606


If u want ur Ans.Of any Question so mail me skatiyar011@yahoo.in

626


there is an alternator 480 k.w, 400v,50hz, 4-wire running on load having leakage alternator body earthed current 38 A. is it within acceptable limit? if yes then give reference if no then how to bring within specified limit

612


Hi All, Can any one post a MS-DOS command/ utility tool, that modifies large size(nGBs) log file into MBs form the begining of log file? I will appreciate if any one give correct answer to this question. Thanks

652


What is defect validity ratio?

5324


What is the exact difference in between Unicast and Multicast object?

699


What is the difference between interfaces and abstract class

69


how to test the mobile tower signals? and which software tool & hardware tools used for test the mobile tower?

1026


if the number of poles generated in stator and rotor side of an induction motor are different then what will happen and why?

495


IMPORTANCE OF SCALING IN MOS TRANSISTORS

874






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