As per the QA parameters, what is the feature of a good
call?
Answers were Sorted based on User's Feedback
Answer / kapil soni
a good call should be based on all thing .that is mandatory
like...active listening .enthusiasm,politeness tone$warmth.
thanks to the custmer..apollogy...give full chance to
custmer to speak..his problem...then come to the point
solve the query...
| Is This Answer Correct ? | 13 Yes | 0 No |
Answer / mohan krishna reddy
cal should should relavant info..for the cust..and also
gain the cust satisfaction..towards the good...with a given
set of parameters
| Is This Answer Correct ? | 3 Yes | 0 No |
How would you sell a used toothbrush? A broken pen? A bitten apple?
what is telecom collections
What is your daily routine?
84 Answers Aegis, Agies, BPO, College School Exams Tests, Concentrix, Genpact, HDFC, HGS, Hinduja Global Solutions, IBM, Student, TelePerformance, UHG, Wipro, XYZ,
Hi, Being into HR, i want to know what are the maximum possible questions that can be asked while facing a interview to crack a position for HR in a big organisation?
favorite Advertisement in television
WHY R U LOKKING FOR CALL CENTRE JOB?
16 Answers Accenture, Genpact, HCL, OPO, Vertex,
afte done your graduation. how long time you spent. what did you do in this time?
Speak on a memorable moment in your life for 5 mnts?
49 Answers 247Customer, Aegis, Convergys, GE Capital, Genpact, Google, HGS, IBM, Idea, IELTS, Infosys, SerWizSol, Sutherland, TelePerformance, UnitedHealth Group, Vertex,
I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?
can anyone tell me about the story of "JAANE TU YAA NAA JANE NAA".
speak about mumbai for 5 min
0 Answers Tech Mahindra, Wipro,
How do you handle a conflict situation that occur in your work place?
Call Centre AllOther (2477)