Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

what is gprs?

2 6437

what is the definition of quality

ASD Lab, IBM, Reliance Communications, Tata Business Support Services TBSS,

4 25716

what are the responbsibilities of quality analyst in call center

Reliance,

1 5874

what are the works of qualist analyst in bpo

ABC,

2682

what are the works of a qualist analyst in call center

1 4836

why you have customer care as a CAREER

Reliance, Wipro,

2 6010

Why do you want Join genpact ?

Genpact, Google,

17 114499

Why do you want join night Ship ?

Aegis, Genpact, Wipro,

2517

What are you Konw about genpact ?

BPO, Genpact,

2544

What is your achivment?

EXL, Genpact,

5 13191

what are the qualities required if i want to join a call center as quality analyst

5 19367

what are the responsibilities of a quality analyst in call center

5256

what is the importance of quality and quality analyst in call center

3873

what are the responsibilities of a team leader in call center

DishTV, PTC,

2 24324

what are the works of team leader in call center

IBM,

3 17607

Un-Answered Questions { Call Centre }

HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance

2286

how u spend your last weekend???

3357

1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.

2468

How would I sell something to some one over the phone? What is selling skill?

3074

What is the difference between Third-party BPO and Primary BPO (Please understand the question and post answer to my site sweetlittleheart25@yahoo.com)

2814

Do you know the online tools for excellent customer service?

1204

what will join in my company?

2302

Tell me something about any ur tour?How u enjoy in that tour tell briefly?

2884

what is the job description of us it recruiter?

2797

hi guys in intelent global service comp they asking basic question onli, for nonvoice 4 rounds its very easy

2439

How can you get responsive customer feedback?

1174

Tell me something about chennai for 2 mins.

3613

How is Attrition Calculated ?

2008

memorable call

2984

How do make one system dedicated to one user. How do to restrict the user login to the system.

2435

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