Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

i want to know about call center interviwes question & answers

e Serve, Wipro,

6 10366

why should i hire u?

ICICI, IBM, DELL,

15 26420

What is your salary expectation

DELL, Nipuna,

35 71739

I have done B.Sc.(H)Zoology).I went for an interview in a call centre.Cleared seven rounds there.Only I was selected out of 50 people for HR round.In HR round the HR manager asked me "Why you want to join a call centre after doing B.Sc.?" I couldn't answer and lost the interview.

Wipro, Convergys, Genpact,

10 9744

when i went to a call center she asked me. where u want to see after few years?

Genpact, HGS, TCS, Nipuna, Knoah, Allsec Technologies, Net InfoTech,

18 16794

How do you work in a team situation?

Knoah,

7 14304

What do you mean by a CALL CENTRE...???

Infosys, HCL, 247Customer, IBM,

17 34046

tell about yourself, please do give with example .

TCS, L&T, Infosys, BPO, IBM, DELL, DNS, 247Customer, Wipro, Clerical Jobs,

40 77251

how to improve communication skill ?

TCS, iEnergizer,

47 34849

What is the minimum qualification to get call centre jobs. What will be the expected salary 4 a fresher.

Wipro, DELL, Acumen Technologies, Call Centre,

11 24910

what would come under tell about ur self?

627

i have done b.sc computers,i want to go to tech support interviews,i have basic hardware knowledge,what type of questions they are asking inthis interviews,pls send me interview questions

DELL, HSBC, TransWorks, Morepen, MNC, Reliance, GE, Sutherland,

1 1828

What is nearshoring?

2 4130

ITES abbrevation ? What does it mean?

ADP,

5 23563

BPO means?

FIC, FirstSource, Capital IQ,

19 56669


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Un-Answered Questions { Call Centre AllOther }

1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?

550


How would you relate your key competencies to this position?

10117


How would you sell ice cream to Eskimos?

38


Extra initiative by u in your current organization other than your KRA (Routine work)

763


I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help

761


how u spend your last weekend???

772


Sell me your used envelope?

23


Tell something about u r favourite holiday destination?

1949


First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?

2803


What was the difficult days in your life ? please elaborate

780


Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

293


FIRST DAY OF COLLEGE?

1455


HOW MUCH YOU WHERE GETTING THERE|?

463


Will you be happy to work in night shifts or over the weekends?

545


what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?

2357