A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair.
You explain to the customer the normal process is to:
Drop off the item at any Australia Post Office with a Return Slip attached to the box
Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company)
The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip.
What would you do in this scenario to ensure great customer service, but also do the right thing by Company?
I joined sutherland bpo on 16th september 2015 and left on 6th october 2015? Now they are asking for recovery of rs 8500. What if i don't pay the amount? I left that bpo due to work pressure. Can they take legal action against me? If i don't pay recovery amount.
They did not give any salary to me, because i worked only for 20 days. And in my offer latter it is mentioned that i have to pay 1 month salary to company, if i leave the company without giving notice period of 15 days.
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WHAT IS YOU CAREER OBJECTIVE?
Speak on your unforgettable or memorable day for two minutes?
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Why do you want join night Ship ?
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think "Quality" is important and why?
2. What do you mean by "Analyst"? What is the difference
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