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 Categories >> Call Centre
 
  Call Centre AllOther (2280)
 
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Question Asked @ Answers Views     Select
What's the difference between efficiency and productivity?    0  2
Why we promoted you as senior Team leader    0  3
What is the difference between KRA & KPI    0  3
What is called Team    0  3
What are the Roles and responsibilities of senior Team leader    0  3
What's confidence and overconfidence?    0  2
Describe a situation in which you inspired trust and respect in your team.    0  5
How do you ensure that your departments goals are in line with the overall company goals?    0  4
Please outline and describe your current targets and KPIs How do you ensure you achieve these?    0  5
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.    0  4
How do you plan daily and weekly activities?    0  4
Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?    0  5
Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?    0  5
Describe how you have brought about business change through use of technology and process re-engineering, describing what particular techniques you have employed, e.g. 6 sigma, lean management, etc.    0  5
Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?    0  5
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Un-Answered Questions
 
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I am working in pharma company from last 15 years and my age is 36 years now i want to join BPO can i join ? 342
1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry? 1398
What is right age of hacking(from dt.of casting) on concrte surface for plaster work. 512
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost. 4
Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you. 495
CURRRENTLY I AM WORKING WITH WNS SINCE 1YEARS I AM LOOKING OUT FOR SOME OTHER COMPANY WHAT WOULD BE THE PREFECT ANSWERS ABOUT THE REASON I AM LIVING MY PREVIOUS JOB. WHY U WANT U LEAVE WNS? CAN ANY ONE GIVE ME A PERFECT ANSWERS OF THIS. 737
NARRATE A STORMY NIGHT? 507
Can I build a good future in "IT profile(non-BPO)" by joining as Technical support voice at IBM/ Wipro/Dell .....??? Please do guide me in this case... 296
relate ur course to data analyst job...my course is BS Management.. 520
In call centre which types of calls we receive? answer in short. 455
how to convince customer to buy your product on phone 831
What is the procedure of Recruting done by BPO and what is the basic salary paid to the fresher ? 317
who is ur favourite actress &why 519
What’s your area of opportunity? 2347
wat is customer service assistant?? 574
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