Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.

BPO, IBM,

2531

what is genpact

Genpact,

2462

How to Start PRI round(Personal introduction round) how to end it,how much time shld be taken in this round. guys please answer very clearly so every one can understand and i really apprecitae you reply.hope this will help every one in there life how is going to face this round.its a genrall and very first round.

Amazon, Amson, CTC, GE, IBM, Tech Mahindra,

18 96481

Whats the difference between p1 and p2 systems

DELL,

2 10276

tell me something about customer care

Emphasis,

6 16007

what u did from yesterday to today?

HCL,

1 7219

Hi am running a 25 seater callcenter and need a process if any pls mail me details :ranganathan@extoltechnology.com

3 6355

How can we remove "Mother Tongue" influence while speaking in English ?

Genpact,

12 48005

If you are a fresher applying for a process job and during interview the HR of the company offer you a job of sales manger with salary of 10 lakhs per annum. Would accept the offer or not? Give reasons.

Tech Mahindra,

6 12075

what is cdma?

1 5991

Un-Answered Questions { Call Centre }

Arrange The Letters In 4 Words forming a meaningful sentence- Y,S,S,R,O,I,F,L,U,M,E,I?

3377

Give example of situation where you were able to set priorities and abide by them ?

4087

Hi Friends, Can anyone send me a Six Sigma question bank with answers on my email id : apexin2009@gmail.com. I am a quality manager in a Mulitnational Company. I have to design a question paper for my already trained green belts and black belts. I had a great knowledge base on six sigma at my home pc but since the mother board has gone bad and it has gobe for repair, I am not able to design a question paper. Please send me a question bank if anyone of you has it. I know that these things are really valuable but I would be highly obliged if you can do this favour. I would look forward to a long professional relationship with that individual. Thanks

2901

What you know about call center?

1290

What are your planning in next role?

2429

WHAT IS INSURANCE? D WHY DO WE MAKE INSURANCE?

2328

what is the actual work profile of a process associate in a bpo??

16393

what is stub zones and what thair work

2688

What are your KPI’S / KRA's ?

2071

What do you consider as your greatest weakness and strength?

2291

If you had power'what you would had to do with it?

2234

How would you describe yourself as a person?

3044

Bangalore traffic

1807

What part of BPO do you like and dislike?

3487

How did you manage to attend this interview during your working hours?

3348

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