Call Centre Interview Questions
Questions Answers Views Company eMail

what is the key aspect that helps improve customer service?

699

How can you improve customer service without spending any money?

733

How can you build customer loyalty?

765

What will you do in a situation where system shuts down and you still handling customer on the phone?

1688

How can you create new opportunities for customers proactive engagement?

817

name useful online tools that can be used for better customer service

738

What is a virtual call center?

698

How do you measure good customer service?

714

What is off-shore outsourcing?

796

What you know about call center?

737

How would you handle negative feedback from angry clients?

728

What factors do you need to take care of while creating a customer newsletter?

720

What do you consider as an important aspect of a successful call center?

769

How to deal with unreasonable customer demands?

707

How do you deal with the question you don’t know the answer that customer asked?

790


Un-Answered Questions { Call Centre }

sir i applied for ass. sequirity officer from barc but i could not get any notice or call letter pl tell us

2240


What are the job activities you have to maintain in bpo? : bpo

913


why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?

1851


describe one of your memorable day? how is education useful for any body?

1988


What do you like about being employed in a call center?

755






what are the personel characterstics and qualities that you would bring to this position that would be paticularly helpful in fulfilling the responsibilities of this position?

1953


What is backend?

764


I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help

2221


About Cyber Crime

1489


how do you relate with your father

1735


What are your planning in next role?

1896


1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.

1928


WCT tax alos applicable on painter the total amount of work Rs.35000/- only

3398


what is the anual report of hcl bpo

1829


Explain how to deal with a customer who denies paying for the product?

756