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Call Centre Interview Questions
Questions Answers Views Company eMail

what is the key aspect that helps improve customer service?

1209

How can you improve customer service without spending any money?

1209

How can you build customer loyalty?

1258

What will you do in a situation where system shuts down and you still handling customer on the phone?

2283

How can you create new opportunities for customers proactive engagement?

1294

name useful online tools that can be used for better customer service

1243

What is a virtual call center?

1341

How do you measure good customer service?

1322

What is off-shore outsourcing?

1279

What you know about call center?

1302

How would you handle negative feedback from angry clients?

1223

What factors do you need to take care of while creating a customer newsletter?

1321

What do you consider as an important aspect of a successful call center?

1298

How to deal with unreasonable customer demands?

1299

How do you deal with the question you don’t know the answer that customer asked?

1354


Un-Answered Questions { Call Centre }

i am 10 pass with cbse board can i get a job in call center

5911


wata is all about qm intigration

2595


name useful online tools that can be used for better customer service

1243


I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?

2503


Please post HSBC linguistic round interview questions with answers, favourite teacher, favourite holiday spot, about colors, about picture discussions, please post these questions if anyone faces HSBC interview its a cruical round, everyone flunks mostly here so if everyone posts these questions it will be helpful to all

4019


hello i m sonu rawat now i m going on an int. and hr man tell me why u choose this organisetion so plz tell me what should i say them

2516


Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

2426


What is bpo sector? : bpo

1206


please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks

2665


I am working in pharma company from last 15 years and my age is 36 years now i want to join BPO can i join ?

2171


I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.

2731


What are your Strengths & What are your Weaknesses ?

2060


What factors you should consider while creating a newsletter for a customer?

1262


if you stuck in problem what will you do?

1671


Do you know the procedures which should be followed while talking to a customer?

1262