Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

what we have to do in call centre if i am working ?

2 6078

hi this is bhanu prakash !!!could u pls tell me what questions were asked in hsbc and how many rounds we have in hsbc for the position of customer support executive?

HSBC,

1 5264

plz send me some questions for dell's versant test. i scored 59/60....lost by 1 mark...this time i want to clear it .... please help me

DELL, Deloitte,

1 15412

how you handle the angry customer?

Sparsh,

10 19881

Since u r a b.Tech(with a technical background), why do u want to join a call center

HCL,

8 32890

What will be your expected Salary? Can you justify your Salary?

DBS, Hiranandani, Just Dial, Reliance,

3 21421

Why do you want to join Wipro /BPO/Call Center?

Allsec Technologies, Call Centre, FirstSource, HCL, Wipro,

1 7096

Are you comfortable working in Night shifts?

Reliance, Sparsh, UHG,

3 28313

What do you understand by a BPO?

2 9239

Why do you want to join a BPO at this age itself?

Spanco,

1 6905

What would be your advantage in the future if you join now?

2644

Do you think that you’ll like this job?

Sutherland,

2358

How will you manage your study?

FirstSource,

2394

Tell me about your dream job.

1 7046

Explain how you would be an asset to the organization.

TELUS,

2 13403

Un-Answered Questions { Call Centre }

what is good intro,job profle,why you change your perious job,

2569

Hi friends i am Veerakumar .V got selected in sydicate bank po exam but didnt get appointment letter if any body got or will get please share with me my email id is veerr25@rediffmail.com

2855

give me some examples of where you have had a non satisfied customer and how did you handle it

2370

what is difference between WEP & WPA-PSK

2558

I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

10952

what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?

10186

I have,on an average spent 2.5 years in every company that I have worked for. Only this time I am planing to move out in 6 months. I am being asked the same question in every interview, as to why I am leaving so soon. I cant tell them that I do not like the current company that I am working for. What is the best answer that I can possibly give? I am being judged for stability wihch is not true in my case

2478

what is the specification for the modem pin

2866

Why do you want to become a Quality Analysist and what will be your profile in this position?

3561

NARRATE A STORMY NIGHT?

2422

How do you prioritize the most important things over the least one?

2009

in wat manner we shud describe a topic,i wanna know the well mannered step by step answer,plz any one help me outa this

2469

Can I know what kind of wrestling is done in the call center

1659

Hey frens! I want to work in call centre as fresher; as such these days I could not find any advertisement for international call centre and I am planning to go through the guides of consultant. Would it do?

2251

hello plz tell me how prepare call center int.

2826

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