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Call Centre Interview Questions
Questions Answers Views Company eMail

What steps will you take to deal with an unsatisfied customer?

 696

What do you like about being employed in a call center?

 755

What is onshore outsourcing?

 762

How one can improve customer interactions?

 714

How to deal with the customer having a language barrier?

 877

How can you resolve the problem to customer’s satisfaction?

 767

What is inbound and outbound call centers?

 691

How can you relate call centers to bpo?

 717

What are an inbound call center and an outbound call center? What is the difference between the two?

 749

What is a bpo? : bpo

 710

How good are you with computer skills? : bpo

 817

What is iso:9000 in outsourcing? : bpo

 898

Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

 738

Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

 796

Determine the type of bpo you wish to work? : bpo

 765

Un-Answered Questions { Call Centre }

in wat manner we shud describe a topic,i wanna know the well mannered step by step answer,plz any one help me outa this

1989

How can you relate call centers to bpo?

717

How do adopt to change?

1465

Where have you worked before? : bpo

702

why you think you are suitable for the position of computerOperator?

2349




What will be your approach to improve customer service?

756

what is the use of a call center? what are the most commonly asked questions during a call center interview? can you give me some tips on a call center job interview? what is the use of a call center? can you give me some lists of possible questions in a call center interview? including the best answers for that particular question. Thank you.

2064

What do you know about us?

1489

i have received my call caler till now what should i do

1783

How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?

1285

What is the procedure of Recruting done by BPO and what is the basic salary paid to the fresher ?

1710

what's ur financial needs? how to face a furious customer? do you know how to motivate other?

1861

starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?

1896

abdul, you have technical background but why do you want to come in BPO & for non- technical process?

2447

if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y

1763

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