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Call Centre Interview Questions
Questions Answers Views Company eMail

What steps will you take to deal with an unsatisfied customer?

1172

What do you like about being employed in a call center?

1240

What is onshore outsourcing?

1322

How one can improve customer interactions?

1264

How to deal with the customer having a language barrier?

1386

How can you resolve the problem to customer’s satisfaction?

1298

What is inbound and outbound call centers?

1183

How can you relate call centers to bpo?

1217

What are an inbound call center and an outbound call center? What is the difference between the two?

1360

What is a bpo? : bpo

1157

How good are you with computer skills? : bpo

1266

What is iso:9000 in outsourcing? : bpo

1367

Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

1255

Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

1302

Determine the type of bpo you wish to work? : bpo

1241


Un-Answered Questions { Call Centre }

What is your biggest achievement? Can you give me an example of ?

2008


do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview

3131


How can you improve customer service without spending any money?

1209


what are the major key responsibility areas for a manager in bpo...?

2891


explain about the validations and in your project where did u used the validations?

2632


is computer knowledge is must to work for bpos????????//

2366


Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.

2442


why you want this job (specially when you go for first interview and changing the industries)

2820


hello im bartek, who wants to be my girlfriend.?

2450


If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?

3620


FIRST DAY OF COLLEGE?

3560


WHY SOMEONE WANT TO APPLIED FOR AN IJP IN SAME PROCESS BUT DIFFRENT DEPARTMENT

4040


Three reasons why you want to join just dial

8439


Why do you consider yourself suitable for administration position?

3076


What is bpo sector? : bpo

1206