Answer / ramachandran

Programmed decisions are those which are repeatative and
routine in nature. The solution of which can be arrived with
the help of an algoritham. As these decisions can be
programmed, the chances of errors are very less. For
example,1) taking a decision to go to office by driving our
own vehicle.2) The decision to purchase a mobile phone of a
known brand.

Non programmed decisions are to be taken in a new situation,
which is non repeatative. The outcome of which is not known
and can not be predicted by means of any rules or procedures.
Example 1) Ordering an item in a menu in a hotel, which we
are taking first time. 2) purchase of a mobile phone with a
new brand which we have not used earlier.

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