Answer / rehan ali

to i am telling daily routine. i get up around 7am and i take
bath after i take breakfast and i go to school 9 o`clock . i come back to school and again i take bath after i eat lunch and i rest a while . after i play circket with my friend and
i spend some time with my family and after i play computer game and i sleep around 11pm ...... .... ...... ....

Answer / guest

i have to have all the necesities first before i start my
daily routine e.g systems,notepad,pen.i listen to what the
customer's issue is ,troubleshoot,give solutions to
what,when and how the customer wants it.If the issue needs
escalation,or referal to my immediate supevisor procedures
are followed.Consultations among my colleagues is done and
ensure that the customer is provided feedback by immediate
follow up to ensure customer satisfaction

why you have customer care as a CAREER

2 Answers   Reliance, Wipro,

---

what do we expect from you if you get hired?

5 Answers   ClientLogic,

---

How do you get to know about us?

15 Answers   BPO,

---

2 batsmen each on 94. 7 runs to win inlast 3 balls. Both make unbeaten 100 . how?

24 Answers   Hinduja Global Solutions, Infosys,

---

what is the diff b\w call center and BPO

7 Answers   Hathway, Sitel,

---

Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?

0 Answers  

---

discribe the impotance of teamwork and team spirit?

3 Answers  

---

Express Yourself......?

9 Answers   Reliance,

---

When the interviewer asks "being a B.Tech graduate why do you prefer BPO ?", what should b my answer

0 Answers   AGIS, EXL, FirstSource, Telenor,

---

Why do you want to join our organization?

1 Answers   Deutsche Bank, Just Dial,

---

tel about the tourist post

1 Answers  

---

please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks

0 Answers   DELL,

---