Answer Posted / guest

i have to have all the necesities first before i start my
daily routine e.g systems,notepad,pen.i listen to what the
customer's issue is ,troubleshoot,give solutions to
what,when and how the customer wants it.If the issue needs
escalation,or referal to my immediate supevisor procedures
are followed.Consultations among my colleagues is done and
ensure that the customer is provided feedback by immediate
follow up to ensure customer satisfaction

explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!

2366

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what is genpact

2389

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Do you want to ask us something about the company?

2368

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do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview

3074

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all general question related bpo and self

2520

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explain 3 years gap in your employ history?

2286

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What do you consider as your greatest weakness and strength?

2224

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what u know about genpact.

2622

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Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

2344

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i am from bpo sector and have a intervirw with ocwen financial corporation for bpo job so what kind of questions i can expect there

3069

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What is the formula of staffing

2457

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please let me know about the versant round...

2431

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What according to you is a job like at a call center?

2377

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How is AHT calculated & How will you reduce AHT

1828

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Do you think that you’ll like this job?

2294

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