What do you see as the key skills in closing? Explain your closing technique.

What do you see as the key skills in closing? Explain your
closing technique. Explain some ways you create a sense of
urgency to close the sale?

Question Posted / swastik119

1 Answers
13243 Views
MAHINDRA, I also Faced
E-Mail Answers

What do you see as the key skills in closing? Explain your closing technique. Explain some ways yo..

Answer / neelam adhikari

The key skill of closing is patience, the excitement of
success can make the salesmen nervous, unattentive to
customers queries/doubts, forgetfull and hurried which will
leave the customer doubting him and the product both.While
closing any sale, I solve all the postpurchase queries of
the customer to best of my knowledge and confirmity, if
customer arises any point which is presently not taken care
by us but should be, I make sure i encorporate it in our
system. Tell him how and in what cases we will be providing
him after sale services.Will give him all the details of
contacts he might need and the feedback system we follow
and whom to contact if he faces any trouble with any person
or product of the company, this will make him feel secure
and the company trustworthy. Closing is very important in
one time purchase itmes or services but these are the
customers who once satisfied will never leave and hence
utmost clarity and transparency should be taken becuase you
cant befool the customer and if you are sucessfull in doing
it for first time you cannot estimate the harm he will do
to the brand once he realises it.
The way you create sense of urgency is by being fast in the
closing process, ignoring customers queries.this leaves the
cutomer under the impression of being forced to buy or
mistrusting the brand since he feels you are hiding
something from him.

Is This Answer Correct ?

9 Yes

7 No

Post New Answer

More Marketing Sales Interview Questions

How do you currently track/manage your sales rep call activity?

0 Answers

WAT IS RECESSION?

2 Answers

define sale documentation? in detail.

2 Answers

what is difference between sales and marketing?

2 Answers GSK GlaxoSmithKline,

What do you like in your previous Sales Job? What sales challenge have you experienced recently?

0 Answers Quest,

what are the marketing challenges that diamond selling companies are facing as a result of the recent global financial crisis? and how best can these companies exploit those marketing challengies to improve their market situation?

0 Answers

what would you like to be in your career ifive years now

0 Answers Japan Airlines,

Which brand insulating oil tester is the best

1 Answers

what you can do for this company?

2 Answers

Do you think that your interpersonal skills are very good for this job profile?

0 Answers

how we can increase natural visibility in a retail outlet of our company products without paying to the retailor?

3 Answers ITC Infotech,

what is marketin and sales

1 Answers DHL,

For more Marketing Sales Interview Questions Click Here