tell me about what is mean call centre
Answers were Sorted based on User's Feedback
Answer / jayshree
call centere, it is a centere for customers where they get
solution of their problems and get information through this
centere.call centere try to give qulity service to
cutomers.
| Is This Answer Correct ? | 65 Yes | 4 No |
call center is a center where company provied qulity
service to the customer ,in this center lots of incoming
and outgoing call made. it is center company make direct
relation with costomer.it is a part of business .
| Is This Answer Correct ? | 32 Yes | 6 No |
Answer / amit
Call center is fast growing industry.There are two types of
call center,domestic and international. we made and recived
call to or from customer.
| Is This Answer Correct ? | 18 Yes | 5 No |
Answer / vikas passi
call center is interacting with their custmors to solve
their problems and passing the services of the products .
| Is This Answer Correct ? | 10 Yes | 2 No |
Answer / shravan
call center is interacting with their custmors to solve
their problems and passing the service of the products
| Is This Answer Correct ? | 5 Yes | 0 No |
Answer / goutham
A call center is a centralized office for receiving and transmitting calls or queries from customers through telephones or mails or faxes etc..
It is maintained by a company in-order to process the queries of customers regarding any products or services..
call center varieties
Contact centre – Supports interaction with customers over a variety of media, including but not necessarily limited to telephony, e-mail and internet chat.
Inbound call centre - Exclusively or predominantly handles inbound calls (calls initiated by the customer).
Outbound call centre - One in which call centre agents make outbound calls to customers or sales leads.
| Is This Answer Correct ? | 5 Yes | 0 No |
Answer / chhattu dey
call center is a centralized office huge for purpose are receiving and transmitting a large volume of request over the telephone and also solve customer queries by the customer care executive.
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / sony saini
Coll center is a center
that make and reciew
quintites of telephone
people there people
solve the technical
electronic and software
product
| Is This Answer Correct ? | 0 Yes | 5 No |
Answer / tamer magdy
whetsh coseder the link betwen the company and thise
customers
| Is This Answer Correct ? | 3 Yes | 13 No |
how do you spent yesterday?
6 Answers BPO, HCL, Hero MotoCorp, IBM,
what might make you to leave this job?
Hi Friends, Can anyone send me a Six Sigma question bank with answers on my email id : apexin2009@gmail.com. I am a quality manager in a Mulitnational Company. I have to design a question paper for my already trained green belts and black belts. I had a great knowledge base on six sigma at my home pc but since the mother board has gone bad and it has gobe for repair, I am not able to design a question paper. Please send me a question bank if anyone of you has it. I know that these things are really valuable but I would be highly obliged if you can do this favour. I would look forward to a long professional relationship with that individual. Thanks
why u want to join call centre?
Please outline and describe your current targets and KPIs How do you ensure you achieve these?
What is your favorite color? (HR asks to check thought flow & spontaneity)
why do u want in BPO
2 Answers Genpact, Serco, WNS,
sell to me a phone....
Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take
Hai this is Nagendra, I want to join call center, but After complete my graduation on 2001, I wasted my time doing job on different fields, I don't have appointment order and releving order, If the interview asks like: what did you do after complete your graduation? what should I say, plz give me some guidens...........
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