name useful online tools that can be used for better customer service



name useful online tools that can be used for better customer service..

Answer / Nitin Singh

Useful online tools for better customer service include CRM systems like Salesforce and Zoho, call center software like Five9 and Genesys, live chat tools like Tawk.to and Olark, social media management tools like Hootsuite and Buffer, and helpdesk software like Zendesk and Freshdesk.

Is This Answer Correct ?    0 Yes 0 No

Post New Answer

More Call Centre AllOther Interview Questions

1)when can you join us 2)will you accept a lower position for the time being 3)how long do you want to stay with us 4)are you a leader or a follower

2 Answers   IBM,


IN WHAT WAY U CAN CONTRIBUTE TO HCL?

2 Answers   HCL, IBM,


DO U THINK CHILDREN LIKE EATING FOOD OUTSIDE. IF YES WHY

8 Answers   HSBC,


What are the parameters of quality ?

3 Answers   Aegis,


What do you consider as your greatest weakness and strength?

1 Answers   Cognizant,


plz tell me ur daily routine

22 Answers   Convergys, Genpact, HC, HCL, IBM, Magnum,


What is TEAM Player

2 Answers  


pls provice me some mcse questions

0 Answers   WNS,


Are you a hard worker or a smart worker.?

22 Answers   HCL, Sutherland,


8.5 Ton = ? power consumes in 1 hour

1 Answers   Bhel,


what if the interviewer ask that we are offering 8000 only but if the another company is offering 10000 means to which you would like to go?

22 Answers   BPO, HCL, SoftLogic, Vodafone, Wipro,


Why weren't you regularized in your previous job?

1 Answers  


Categories