Interested to Buy Any Domain ? << Click Here >> for more details...
What is BPO?
- 9 Answers
- 23022 Views
- ADP, BPO, FastSource, FirstSource, Genpact, HCL, Serco, Wipro, WNS, I also Faced
- E-Mail Answers
Answer Posted / pavithra
BPO stands for business process outsourcing.
it actually means outsourcing for a particular business.
BPO acts as a mediator between the customer and the organisation. Since the customer cant directly contact the developer for his queries, he contacts bpo or customer service center to clarify his issue.
In BPO we have two Processes 1)Voice 2) Non-Voice
In Voice we Have 2 other process 1) Inbound 2) Outbound
1)Inbound-we will get the calls from the customers regarding their issues or any info needed
2)outbound-we need to make a call to d customers regarding our products.it is like tele-marketing ,sales job
| Is This Answer Correct ? | 23 Yes | 0 No |
Post New Answer View All Answers
why job in wipro?
What have you done to promote great customer service?
why dell only ?,
speak an minute where u reside
How would you sell a used toothbrush? A broken pen? A bitten apple?
How do you describe your management style?
What are advatages and disadvatages of BPO job?
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
Tell me something about your on-the-job training?
Do you want to ask us something about the company?
Hi friends i am Veerakumar .V got selected in sydicate bank po exam but didnt get appointment letter if any body got or will get please share with me my email id is veerr25@rediffmail.com
What is more important to you money or success?
when is mpsc exam
i have experience in international call centres for 1 year and i am looking out for a job in an international call centre in siliguri before the 15-09-2011 can any1 help .....do contact me on my cell no...7890628134.....thankzzz
Why do you want join night Ship ?
