SAP CRM (Customer Relationship Management) Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

SAP CRM (Customer Relationship Management) Interview Questions

Questions Answers Views Company eMail

What is call list, do you have any idea?

Cap Gemini, Infosys, TCS, Wipro,

1972

What are the Business Roles available/you know?

Cap Gemini, Infosys, TCS, Wipro,

2 5722

What you know about IC?

Cap Gemini, Infosys, TCS, Wipro,

1930

What is Lead? What you know about it?

Cap Gemini, Infosys, TCS, Wipro,

2 5516

What are the customizing settings for lead?

Cap Gemini, Infosys, TCS, Wipro,

1 5582

What are the customizing settings for Campaign?

Cap Gemini, Infosys, TCS, Wipro,

1899

How to make a campaign template/Marketing Plan Template?

Cap Gemini, Infosys, TCS, Wipro,

2 6500

How can you customize assignment block?

Cap Gemini, Infosys, TCS, Wipro,

3284

Can you delete an Assignment Block of a campaign? What are the customization steps?

Baidu, Cap Gemini, Infosys, TCS, Wipro,

2599

What is ASAP methodology?

Cap Gemini, Infosys, TCS, Wipro,

1 5168

What is your system landscape?

Cap Gemini, Infosys, TCS, Wipro,

2 4871

What is a BP field grouping? Why is it used?

Cap Gemini, Infosys, TCS, Wipro,

2 7513

Which BP role would the BP’s created form ELM come under?

Cap Gemini, Infosys, TCS, Wipro,

4 9815

Difference b/w BP Role and Partner Function?

Cap Gemini, Infosys, TCS, Wipro,

3 17497

What are the setting required for Service Order?

Cap Gemini, Infosys, TCS, Wipro,

1998

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Un-Answered Questions { SAP CRM (Customer Relationship Management) }

Mention the various types of business documents?

979

What is the difference between sales area dependent mini templates and sales area independent mini templates?Why are the used ?

4692

what is the difference between a crm lead and an opportunity?

1037

How to enhance bp?

1084

What type of business scenario you are following in you project? Business scenario means what?

950

Q.After the campaign is executed? I want to track the following as a campaign manager 1) who clicked the link? 2) When (date and time)? 3) How many times? 4) Which link?

1792

What reports does a sap-crm functional generate?

930

How to send emails Target gorup ( Customers) in Email Compaign Pramotion? pls send crm intervivw questions

1946

4)what is list price in product catlog?

2034

Mention the various kinds of businesses transactions?

944

What is activity journal?

1011

1. What is product proposal? 2. How do we do the campaign execution? 3. Difference between campaign automation and campaign execution

2706

What is actions in sap crm?

1103

Explain what is activity journal?

1014

Explain the usage of the crmv_event framework?

996

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