hi i am pavan. i have completed my graduation(b.com computers) from g.pula reddy degree college. i am a fresher and i am from a middle class family from hyderabad. i need to work in bpo's and IT sectors and i am not able to choose any company. i attended an interview @ wipro bpo. i saw many people answreing to the questions in different styles and behaviour. i didnt knew whether they are doing correce or not. can u please tell me how to sit in front of the interviewr and bahave with him and i would like to know steps for applying in new companies and to face challenges in life
3 9061How will you manage your KPI's? How will you deal with a customer who calls you and starts yelling at you?
IBM,
1 6174What is the exact meaning of BPO?
Airtel, BPO, BPW, eCommerce, Flipkart, Infosys, Kankei, Tech Mahindra, Videocon,
16 75123I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
HSBC,
2501I am interested in bpo non voice process.in HCL BPO there is a written test i.e)aptitude contains basic grammer,20 aptitude ques,basic networking ques.pls help me to clear this test.
7 35737At genpact(Techsupport) the interviewer on call asked me to start a situational conversation with a stranger requiring some help at a departmental store/railway station/mall etc...how should i do that.
1 20245Post New Call Centre AllOther Questions
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
What is the biggest challenge you have faced in work in the past 12 months?
5. When promises to do something by a certain time, they do so
How do you manage your time? Give me a reason of being late?
What do you know about bpo? : bpo
provide example where initiated and followed up on a project until its completion ?
What would you do if your team ceased to perform? Them.
NARRATE A STORMY NIGHT?
i am from bpo sector and have a intervirw with ocwen financial corporation for bpo job so what kind of questions i can expect there
why you want 2 join bpo ,after completing hotel managment?
Do you have exposure to Quartile management ?
what are the major key responsibility areas for a manager in bpo...?
Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.
what expectations do you have by own skills?
Why companies outsource? : bpo