hi i am pavan. i have completed my graduation(b.com computers) from g.pula reddy degree college. i am a fresher and i am from a middle class family from hyderabad. i need to work in bpo's and IT sectors and i am not able to choose any company. i attended an interview @ wipro bpo. i saw many people answreing to the questions in different styles and behaviour. i didnt knew whether they are doing correce or not. can u please tell me how to sit in front of the interviewr and bahave with him and i would like to know steps for applying in new companies and to face challenges in life
3 9176How will you manage your KPI's? How will you deal with a customer who calls you and starts yelling at you?
IBM,
1 6261What is the exact meaning of BPO?
Airtel, BPO, BPW, eCommerce, Flipkart, Infosys, Kankei, Tech Mahindra, Videocon,
16 75602I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
HSBC,
2561I am interested in bpo non voice process.in HCL BPO there is a written test i.e)aptitude contains basic grammer,20 aptitude ques,basic networking ques.pls help me to clear this test.
7 35988At genpact(Techsupport) the interviewer on call asked me to start a situational conversation with a stranger requiring some help at a departmental store/railway station/mall etc...how should i do that.
1 20318Post New Call Centre AllOther Questions
tell us about a time when u failed to meet a deadline.
Will you be comfortable handling customers on the phone? : bpo
If you had power'what you would had to do with it?
how do you relate with your father
What is Smart Work and Hard Work ?
Where do you see yourself after five years? : bpo
What is voice process
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
What according to you,is the most important requisite of a call centre executive?
favourite crowded market place
Speak on photography ?
give me some examples of where you have had a non satisfied customer and how did you handle it
hi ive done my pg in life sciences so why do u want to join BPO rather than going to research institute
Why do you want to leave the organisation?
what u know about genpact.