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Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

I failed in versant round in wipro.can anybody helps how to crack it.any trick is there?I want to clear it.

Convergys, CSC, HCL, ICICI, Wipro,

2 9256

You have completed b.sc in 2012 right,what are u doing in 3 years?

Google, HGS, ICICI,

1 4374

why to join bpocompany if completed done btech?

Airtel, Amazon, BPO, Sitel,

2 6510

I joined sutherland bpo on 16th september 2015 and left on 6th october 2015? Now they are asking for recovery of rs 8500. What if i don't pay the amount? I left that bpo due to work pressure. Can they take legal action against me? If i don't pay recovery amount. They did not give any salary to me, because i worked only for 20 days. And in my offer latter it is mentioned that i have to pay 1 month salary to company, if i leave the company without giving notice period of 15 days.

1 3648

Sell me a beauty product

1 4189

what is the full form of CQ? and what do you understand by a CQ percentage??

IBM, Just Dial, Magus Customer Dialog,

4 11947

why do you want to work in bpo sector

BPO, Samsung, Tata Business Support Services TBSS, Wipro,

1 5225

How to speak fluently English

DigiCall, HCL, TCS,

1 5299

HOW you spend the last day? how you spend the last Birthday.

ABC, Genpact, iGate,

2226

Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

Aegis, Wipro,

2365

Why are you become a trainer

Aegis, iGate,

1 3674

What would you do If get The Power of Invisible for one Day

Knoah, MagicBricks,

1 4261

Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 3080

please describe your daily routine of your mom

2148

How did you spent your last holiday..??

HomeShop18, Wipro,

1 15947


Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }

Why candidate choose a voice profile instead of a non voice profile job?

1562


I am working in pharma company from last 15 years and my age is 36 years now i want to join BPO can i join ?

2134


what is the actual work profile of a process associate in a bpo??

16358


Which is Better home cooked food or outside food ?

2312


I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....

2268


TELL ME YOU HAVE SEEN CROWDED MARKET?

4157


Do you have exposure to Quartile management ?

2121


why do u want to switch

2492


How would you relate your key competencies to this position?

13806


women in politics

2427


Why do you think you will do well in this job? : bpo

1117


Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?

2780


How will you manage agents who are more tenured in the organisation and are elder to you ?

2170


What according to you is a job like at a call center?

2694


Have you ever worked in a call center before? If so, how long did you work there?

1230