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Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

I failed in versant round in wipro.can anybody helps how to crack it.any trick is there?I want to clear it.

Convergys, CSC, HCL, ICICI, Wipro,

2 9476

You have completed b.sc in 2012 right,what are u doing in 3 years?

Google, HGS, ICICI,

1 4540

why to join bpocompany if completed done btech?

Airtel, Amazon, BPO, Sitel,

2 6725

I joined sutherland bpo on 16th september 2015 and left on 6th october 2015? Now they are asking for recovery of rs 8500. What if i don't pay the amount? I left that bpo due to work pressure. Can they take legal action against me? If i don't pay recovery amount. They did not give any salary to me, because i worked only for 20 days. And in my offer latter it is mentioned that i have to pay 1 month salary to company, if i leave the company without giving notice period of 15 days.

1 3767

Sell me a beauty product

1 4331

what is the full form of CQ? and what do you understand by a CQ percentage??

IBM, Just Dial, Magus Customer Dialog,

4 12319

why do you want to work in bpo sector

BPO, Samsung, Tata Business Support Services TBSS, Wipro,

1 5369

How to speak fluently English

DigiCall, HCL, TCS,

1 5481

HOW you spend the last day? how you spend the last Birthday.

ABC, Genpact, iGate,

2312

Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

Aegis, Wipro,

2464

Why are you become a trainer

Aegis, iGate,

1 3885

What would you do If get The Power of Invisible for one Day

Knoah, MagicBricks,

1 4431

Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 3241

please describe your daily routine of your mom

2233

How did you spent your last holiday..??

HomeShop18, Wipro,

1 16116


Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }

wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.

5893


Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

1350


For which process u are coming... I'm bpo like convergys

2064


How to deal with abusive/slang using customer?

1444


How do you measure good customer service?

1384


What are the critical attributes of a call center executive?

1302


How to improve the KRA and KPI and better coaching

2068


MY name is Bartlemou (bartek for short)Uzeph Kazmeria I am from poland and one day i want to go on polsfactors IM POLISH AND I KNOW IT :D

2837


Hi, i have work experience in call center as a Team Leader,now i wanted to move from call center to other industires.Can u please suggest me in which domain i can get a job?

2314


Information about charterd bank.

2787


have you seen a manhole? why do you think it is shaped like a circle?

3571


after ur intermediate why had u stoped ur eduation for one year ?

2767


Do you know the online tools for excellent customer service?

1244


What is your favorite food tell me how it's being prepared?

2208


where you wand to go in your weekend

2470