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Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

I failed in versant round in wipro.can anybody helps how to crack it.any trick is there?I want to clear it.

Convergys, CSC, HCL, ICICI, Wipro,

2 5641

You have completed b.sc in 2012 right,what are u doing in 3 years?

Google, HGS, ICICI,

1 2814

why to join bpocompany if completed done btech?

Airtel, Amazon, BPO, Sitel,

2 4554

I joined sutherland bpo on 16th september 2015 and left on 6th october 2015? Now they are asking for recovery of rs 8500. What if i don't pay the amount? I left that bpo due to work pressure. Can they take legal action against me? If i don't pay recovery amount. They did not give any salary to me, because i worked only for 20 days. And in my offer latter it is mentioned that i have to pay 1 month salary to company, if i leave the company without giving notice period of 15 days.

1 2172

Sell me a beauty product

1 2781

what is the full form of CQ? and what do you understand by a CQ percentage??

IBM, Just Dial, Magus Customer Dialog,

4 6636

why do you want to work in bpo sector

BPO, Samsung, Tata Business Support Services TBSS, Wipro,

1 3720

How to speak fluently English

DigiCall, HCL, TCS,

1 3595

HOW you spend the last day? how you spend the last Birthday.

ABC, Genpact, iGate,

1304

Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

Aegis, Wipro,

1394

Why are you become a trainer

Aegis, iGate,

1 1988

What would you do If get The Power of Invisible for one Day

Knoah, MagicBricks,

1 2933

Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 1516

please describe your daily routine of your mom

1236

How did you spent your last holiday..??

HomeShop18, Wipro,

1 9206


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Un-Answered Questions { Call Centre AllOther }

SPEAK ON UR LAST DAY IN UR SCHOOL (10 OR 12TH)

1666


Discribe Banglore?

1560


why do you want to take up a job after a long break of so many years?

1670


what are the advantages of crm ?

429


For customers, proactive engagement do you know the ways to create it?

274






why you want to be a quality analysts

1745


what techniques and tools do you use to be organized?

1426


Why do you want to join Virtual Command Centre (Work Force Management)

2844


why you leave teaching? and why you want to join BPO?

1638


What kind of a salary are you looking for?

1395


What steps will you take to deal with an unsatisfied customer?

282


wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.

4755


what are the roles of teacher for speech comp?

1435


Why do you want to leave your organization or company?

1402


Why Accenture? What do you know about Accenture?

1948