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Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

I failed in versant round in wipro.can anybody helps how to crack it.any trick is there?I want to clear it.

Convergys, CSC, HCL, ICICI, Wipro,

2 9356

You have completed b.sc in 2012 right,what are u doing in 3 years?

Google, HGS, ICICI,

1 4456

why to join bpocompany if completed done btech?

Airtel, Amazon, BPO, Sitel,

2 6617

I joined sutherland bpo on 16th september 2015 and left on 6th october 2015? Now they are asking for recovery of rs 8500. What if i don't pay the amount? I left that bpo due to work pressure. Can they take legal action against me? If i don't pay recovery amount. They did not give any salary to me, because i worked only for 20 days. And in my offer latter it is mentioned that i have to pay 1 month salary to company, if i leave the company without giving notice period of 15 days.

1 3713

Sell me a beauty product

1 4251

what is the full form of CQ? and what do you understand by a CQ percentage??

IBM, Just Dial, Magus Customer Dialog,

4 12131

why do you want to work in bpo sector

BPO, Samsung, Tata Business Support Services TBSS, Wipro,

1 5294

How to speak fluently English

DigiCall, HCL, TCS,

1 5386

HOW you spend the last day? how you spend the last Birthday.

ABC, Genpact, iGate,

2275

Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

Aegis, Wipro,

2421

Why are you become a trainer

Aegis, iGate,

1 3781

What would you do If get The Power of Invisible for one Day

Knoah, MagicBricks,

1 4348

Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 3149

please describe your daily routine of your mom

2178

How did you spent your last holiday..??

HomeShop18, Wipro,

1 16017


Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }

What are the job activities you have to maintain in bpo? : bpo

1424


Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

2421


How do you measure good customer service?

1317


How can we control attrition and reduce shrinkage

2374


when is mpsc exam

2572


Why Accenture? What do you know about Accenture?

3030


How can you relate call centers to bpo?

1213


what is the importance of quality and quality analyst in call center

3873


memorable call

2978


Can I know what kind of wrestling is done in the call center

1652


How would you teach an old lady to fix her dwindling internet connection?

2056


How good are you with computer skills? : bpo

1264


actually what is the working of a call center? what is the method of process and how do they get source?

2405


how to convince customer to buy your product on phone

2846


Would you take up this job if we offered it to you?

2401