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Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

I failed in versant round in wipro.can anybody helps how to crack it.any trick is there?I want to clear it.

Convergys, CSC, HCL, ICICI, Wipro,

2 5641

You have completed in 2012 right,what are u doing in 3 years?

Google, HGS, ICICI,

1 2814

why to join bpocompany if completed done btech?

Airtel, Amazon, BPO, Sitel,

2 4554

I joined sutherland bpo on 16th september 2015 and left on 6th october 2015? Now they are asking for recovery of rs 8500. What if i don't pay the amount? I left that bpo due to work pressure. Can they take legal action against me? If i don't pay recovery amount. They did not give any salary to me, because i worked only for 20 days. And in my offer latter it is mentioned that i have to pay 1 month salary to company, if i leave the company without giving notice period of 15 days.

1 2172

Sell me a beauty product

1 2781

what is the full form of CQ? and what do you understand by a CQ percentage??

IBM, Just Dial, Magus Customer Dialog,

4 6636

why do you want to work in bpo sector

BPO, Samsung, Tata Business Support Services TBSS, Wipro,

1 3720

How to speak fluently English

DigiCall, HCL, TCS,

1 3595

HOW you spend the last day? how you spend the last Birthday.

ABC, Genpact, iGate,


Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

Aegis, Wipro,


Why are you become a trainer

Aegis, iGate,

1 1988

What would you do If get The Power of Invisible for one Day

Knoah, MagicBricks,

1 2933

Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 1516

please describe your daily routine of your mom


How did you spent your last holiday..??

HomeShop18, Wipro,

1 9206

Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }



Discribe Banglore?


why do you want to take up a job after a long break of so many years?


what are the advantages of crm ?


For customers, proactive engagement do you know the ways to create it?


why you want to be a quality analysts


what techniques and tools do you use to be organized?


Why do you want to join Virtual Command Centre (Work Force Management)


why you leave teaching? and why you want to join BPO?


What kind of a salary are you looking for?


What steps will you take to deal with an unsatisfied customer?


wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.


what are the roles of teacher for speech comp?


Why do you want to leave your organization or company?


Why Accenture? What do you know about Accenture?