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Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

I failed in versant round in wipro.can anybody helps how to crack it.any trick is there?I want to clear it.

Convergys, CSC, HCL, ICICI, Wipro,

2 9227

You have completed b.sc in 2012 right,what are u doing in 3 years?

Google, HGS, ICICI,

1 4359

why to join bpocompany if completed done btech?

Airtel, Amazon, BPO, Sitel,

2 6487

I joined sutherland bpo on 16th september 2015 and left on 6th october 2015? Now they are asking for recovery of rs 8500. What if i don't pay the amount? I left that bpo due to work pressure. Can they take legal action against me? If i don't pay recovery amount. They did not give any salary to me, because i worked only for 20 days. And in my offer latter it is mentioned that i have to pay 1 month salary to company, if i leave the company without giving notice period of 15 days.

1 3628

Sell me a beauty product

1 4178

what is the full form of CQ? and what do you understand by a CQ percentage??

IBM, Just Dial, Magus Customer Dialog,

4 11910

why do you want to work in bpo sector

BPO, Samsung, Tata Business Support Services TBSS, Wipro,

1 5206

How to speak fluently English

DigiCall, HCL, TCS,

1 5282

HOW you spend the last day? how you spend the last Birthday.

ABC, Genpact, iGate,

2215

Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

Aegis, Wipro,

2351

Why are you become a trainer

Aegis, iGate,

1 3651

What would you do If get The Power of Invisible for one Day

Knoah, MagicBricks,

1 4242

Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 3058

please describe your daily routine of your mom

2138

How did you spent your last holiday..??

HomeShop18, Wipro,

1 15924


Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }

i am 10 pass with cbse board can i get a job in call center

5785


Why you left your previous company or why you want top leave your current company.

3434


How is AHT calculated & How will you reduce AHT

1838


what are the personel characterstics and qualities that you would bring to this position that would be paticularly helpful in fulfilling the responsibilities of this position?

2410


If you have a team , Team members do not follow policy and do not give exactly achievement, what will be doing you with them ?

1503


What is the difference between Third-party BPO and Primary BPO (Please understand the question and post answer to my site sweetlittleheart25@yahoo.com)

2713


Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.

2493


explain 3 years gap in your employ history?

2294


Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?

2262


Dear sir, I wish to establish a communication tower of any mobile company on a land area of 10000 sq feet in Sec-11 Indira Nagar, near Munshi Pulia, Lucknow. Please contact Usha Arora or Shalini Arora on 09889732922.

2191


What are your planning in next role?

2383


What according to you is a job like at a call center?

2684


How to improve the KRA and KPI and better coaching

1979


what kind of questions based on computer may be asked in an interview in BPO's?

2421


Why doesn’t u go for technical one....as u r doing technical course from NIIT.

2448