Call Centre Interview Questions
Questions Answers Views Company eMail

Would you leave us if another company offers you 2K more than us?

Hero MotoCorp, HSBC,

1 5536

What is your idea of an ideal company?

HSBC, Wipro,

3436

How did you manage to attend this interview during your working hours?

HSBC,

2802

Would you like to work in a team or on your own?

HSBC,

1 3170

Will you be happy to re-locate, if required?

Abacus, HSBC, Nabard,

2251

What was your biggest mistake?

HSBC,

2392

will you accept position for the time being

HSBC, Serco,

3324

How would you describe yourself as a person?

HSBC,

2551

Do you think you can work under pressure?

HSBC,

1 6322

Have you ever committed a mistake at work?

Changepond, Genpact, HP, HSBC, Madhya Pradesh Electricity Board MPEB,

3010

Why do you want to join just dail

IBM, Just Dial,

5 45527

How you spent your last sunday/weekend ?

IBM, iEnergizer, Jabong,

3 7500

What's your salary expection?

Janpact, Serco, Surekha,

6 14664

TELL ME YOU HAVE SEEN CROWDED MARKET?

Genpact,

3647

why you feel you are a right fit for this position?

Amazon, Logix,

1 6179


Un-Answered Questions { Call Centre }

Favourite Song that inspired u and explain? Favourite Advt in TV and explain? Is fitness important in day to day life?

2192


Why weren't you regularized in your previous job?

3160


Are you able to work with multiple phone lines?

802


Tell us something about yourself, discuss 5 characteristics

2229


First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?

4243






Speak about "The impact of coffee in our daily life"

4490


What is the difference between the bpo and call center?

722


Why doesn’t u go for technical one....as u r doing technical course from NIIT.

2036


What will you do in a situation where system shuts down and you still handling customer on the phone?

1696


Can you explain the color red to a blind person?

1569


What are the skills needed for a BPO back-office job?

2268


What questions are asked at the Data Processing Unit?

2153


What Should be the role of GOVT in making a city into a metro city ?

1876


tell me about your college life?

2884


Can you use different software’s easily? : bpo

751