Call Centre Interview Questions
Questions Answers Views Company eMail

Can you share with us your experiences from the last job?

HSBC,

1 4037

Do you know anything about our company?

HSBC,

1 2616

Have you ever made a mistake at work? How did you rectify it?

HSBC,

1 3436

What will you do if you are offered a job with a salary higher than this?

Amazon, HSBC,

1 4881

Are you ambitious?

HSBC,

2145

What difference will you make if you are selected as a team leader for this post

HSBC,

1942

Can you work in shifts?

HSBC,

1878

How do you rate your English skills?

HSBC,

1 3752

what are your long and short term career goal

HSBC,

2 4233

If your boss was present here, what do you think he would say about you?

HSBC,

1704

Can you do a job that requires you to stay on the phone all day?

HSBC,

1 3051

Do you get along well with co-workers?

HSBC,

2499

If you were hiring for this position, what qualities would you look for?

HSBC,

1 3167

Will you be happy to work in night shifts or over the weekends?

Abacus, Changepond, HSBC,

1987

What position would you prefer while working on a project?

HPCL, HSBC,

1 2634


Un-Answered Questions { Call Centre }

What do you like about being employed in a call center?

773


How can you build customer loyalty?

778


HOW you spend the last day? how you spend the last Birthday.

1794


what are you planning on your next b'day/what have you planned on your next b'day ..??

1339


Define Customer Service & Why is Customer Service important ?

1589






what is insurance

1879


What have you done to promote great customer service?

2081


What are advatages and disadvatages of BPO job?

1886


How can you turn down a request from a valued client?

878


How can you improve customer service without spending any money?

749


Where did you travelled last time

2583


Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

1890


Tell me about a time when you had to go above and beyond the call of duty in order to get a job done

4049


Give me an example scenario of a poor customer service and what would you do differently?

1464


How to sell a pen in Hindi

3330