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Call Centre Interview Questions
Questions Answers Views Company eMail

what is your aim in life?

Air Force, EXL, Fidelity, Frankfinn, Hitech, Honeywell, TCS, Wipro, Zomato,

42 198113

why do u came to banking sector from software field?

Exim Bank, ICICI,

1 9873

how do u demonstrate in strong situations?

Vodafone,

1923

Tell me about life of mumbai?

 2 6342

Speak in favour of a topic "Book-Reading is a wastage of time" for 2 minutes.

Excel,

1758

I want to know in detail about SHRINKAGE & Atteration, the two terms mainly used in call center interview ?

IntelNet, Tech Mahindra,

1 10092

1.How to describe my school days

ABC, Genpact, IBM, IndiGo, Johnson, Sitel, Wipro,

12 66492

hi! am SURESH, from Hyderabad. i completed my MCA in the year 2008, but due to recession still i didnot get any job in the IT field. So now, i need to work in order to help my fimily financially! so i thought of shifting to the Bpo's. So, in Bpo's if they ask about like this-"why ur selecting this Bpo field instead of IT field" what i need to answer to this question! please help me out!

BPO, DELL,

9 16145

What is the need of BPO?.what is meant by outsourcing? Can companies can't do the work, why should they approach BPO and call centres to do their work.?

TCS,

3 11006

why u want to join voice process

BPO, DigiCall, HCL, IBM, Infosys, Wipro, WNS,

13 70165

I want to know what are the technical question they ask in HP for TSR

 1 3718

What is a CUSTOMER SATISFACTION in Call center, and what is the calculation method for it in Call Canter ?

IntelNet,

1807

I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

IntelNet,

9266

u having experience of more than 2 yeras in marketing so why u want to join bpo?

Infosys,

1990

you having experience in marketing so why i will recruit u as u r fresher in this field...

Infosys,

1861

Un-Answered Questions { Call Centre }

1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?

2999

How is AHT calculated & How will you reduce AHT

1310

How to start up the interview for Team leader or Assistant Manager position

3025

What was your biggest mistake?

2388

what is trainer's defination and quality?

2187




women in politics

2004

How good are you with computer skills? : bpo

823

what are the responsibilities as a call centre execuitive when we talk to the customer ?

1939

which thing is most necessary for international cal center? how can i improve my voice and accent ?

2246

What all rounds do we have to face in dell(bpo)??

1497

Give me an example of how you have dealt with an under-performing team member in the past.

1655

Why do you want to work for our company? : bpo

741

Why do you see bpo as your career? : bpo

842

what's ur financial needs? how to face a furious customer? do you know how to motivate other?

1865

what is good intro,job profle,why you change your perious job,

2107

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