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Call Centre Interview Questions
Questions Answers Views Company eMail

for some training is a neccesity and for others it's a luxury comment about the above statement

2476

Tell something about u r favourite holiday destination?

Htmt,

4047

Tell me something about ur favourite Holiday destination?

Access Healthcare, Amazon, Concentric Solutions, Concentrix, DELL, HGS, Htmt, Infosys, Jog Falls, Wipro,

12 274798

what is call center

2 7184

what do u mean by quality assurance and quality control?

Eicher, SunGard,

1 9472

How do you descibe the ocean is blue if your customer are blind?

Mphasis,

5 11292

What is the meaning of outsourcing in bpo ?

Vodafone, Wipro,

7 24612

why do you want to apply in a call center industry??

2 9227

why should we hire you?

Genpact, Htmt, Wipro,

25 47755

what are the job responsibilitits of a quality analyst in a call center? or what are the job roles of a quality analist in a call center?

Genpact,

2406

i completed my MCA in the year 2008, due to recession i want to shift to the bpo field. In bpo if they ask about the question like "being a MCA post graduate student why do u want to join in bpo" what i need to answer to this question? please help me out!

2 6071

in bpo's if they ask about "tel me about yourself" what i need to answer to this question! please help me out with the detailed answer!

HP,

7 14216

difference between callcenter and bpo

2 7787

i completed my MCA in the year 2008, but to recession i didnot get any s/w job. so want to turn to bpo's now. so, if in bpo's if they ask like this " being an MCA post graduate why u r turning out to this bpo's instead of s/w jobs" please answer this question with detailed! please help me out!

2 6420

Diff b/n callcentre and bpo? u have done bca then why do u want job in bpo? what is bpo?

4 12086


Un-Answered Questions { Call Centre }

6. When a customer has a problem, shows a sincere interest in solving it

2459


Explain briefly Globalisation

2632


Why candidate choose a voice profile instead of a non voice profile job?

1604


Give me an example of a job where you had to work as a team

2570


How would you sell ice cream to Eskimos?

2097


How do you handle an irate customer?

1991


Explain how to tackle the customer language barrier that exists in between?

1381


Technical like c,c++,Telecommunication

3403


How to deal with abusive/slang using customer?

1387


Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

1511


If you are given a chance to be a president what should be the first thing you gonna do? and why?

2055


hi ive done my pg in life sciences so why do u want to join BPO rather than going to research institute

2643


how to give your interoduction ,what are the necessayr thing which about we talk .

3045


What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

2385


What is off-shore outsourcing?

1275