Call Centre AllOther (2477) for some training is a neccesity and for others it's a luxury comment about the above statement
2476Tell me something about ur favourite Holiday destination?
Access Healthcare, Amazon, Concentric Solutions, Concentrix, DELL, HGS, Htmt, Infosys, Jog Falls, Wipro,
12 274798what are the job responsibilitits of a quality analyst in a call center? or what are the job roles of a quality analist in a call center?
2406i completed my MCA in the year 2008, due to recession i want to shift to the bpo field. In bpo if they ask about the question like "being a MCA post graduate student why do u want to join in bpo" what i need to answer to this question? please help me out!
2 6071in bpo's if they ask about "tel me about yourself" what i need to answer to this question! please help me out with the detailed answer!
HP,
7 14216i completed my MCA in the year 2008, but to recession i didnot get any s/w job. so want to turn to bpo's now. so, if in bpo's if they ask like this " being an MCA post graduate why u r turning out to this bpo's instead of s/w jobs" please answer this question with detailed! please help me out!
2 6420
6. When a customer has a problem, shows a sincere interest in solving it
Explain briefly Globalisation
Why candidate choose a voice profile instead of a non voice profile job?
Give me an example of a job where you had to work as a team
How would you sell ice cream to Eskimos?
How do you handle an irate customer?
Explain how to tackle the customer language barrier that exists in between?
Technical like c,c++,Telecommunication
How to deal with abusive/slang using customer?
Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
If you are given a chance to be a president what should be the first thing you gonna do? and why?
hi ive done my pg in life sciences so why do u want to join BPO rather than going to research institute
how to give your interoduction ,what are the necessayr thing which about we talk .
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
What is off-shore outsourcing?