Call Centre Interview Questions
Questions Answers Views Company eMail

what is difference between marketing and kpo

Infosys,

2016

What are the benefits for INdian women Of westren culture?

HCL,

3 5824

what expectations do you have by own skills?

2101

Tell me something about any ur tour?How u enjoy in that tour tell briefly?

IBM,

2371

When the interviewer asks "being a B.Tech graduate why do you prefer BPO ?", what should b my answer

AGIS, EXL, FirstSource, Telenor,

5413

what is the address of allahabad bank durg ?

1744

what is the anual report of hcl bpo

HCL,

1843

Speak for 2 mins about how smoking is ban in public places?

Mphasis,

4 8935

what is the shift timings of U.S,U.K

2 5946

Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?

ABC, Aegis, Ernst Young, HGS, IBM, Inter Globe Technologies, Ison BPO, Serco, Spanco,

9 77737

what is your good and bad qualities

Airtel, Sysx Software,

2 8916

Find out the vaue of (7+77+777+7777............Unlimited)/1+11+111+1111

Genpact, Wipro,

5 11911

How you would be an asset to this organization?

Infosys,

1772

topic was , tell me something about 'CHILDLABOUR'?

Barclays,

2267

topic was , tell me something about 'CHILDLABOUR'?

Barclays, DELL, Genpact, Tech Mahindra,

3 75241


Un-Answered Questions { Call Centre }

i am graduate in chemistry . i want to do mba but i don't know in which specialisation is better for me . can you plz advice me

1873


What problem did you encounter and how did you overcome them?

2427


Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?

2368


Can you work independently?

1825


what are the advantages of crm ?

1096






if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y

1774


what are you planning on your next b'day/what have you planned on your next b'day ..??

1339


What is the difference between kpo and bpo? : bpo

729


why you are opting BPO jobs if you having a degree of MSc?

2274


2. The physical facilities are visually appealing

2398


if you stuck in problem what will you do?

1176


what are the major key responsibility areas for a manager in bpo...?

2326


What is the difference between Third-party BPO and Primary BPO (Please understand the question and post answer to my site sweetlittleheart25@yahoo.com)

2175


What was your biggest mistake?

2399


what is insurance

1877