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Call Centre Interview Questions
Questions Answers Views Company eMail

what is difference between marketing and kpo

Infosys,

2480

What are the benefits for INdian women Of westren culture?

HCL,

3 7031

what expectations do you have by own skills?

2585

Tell me something about any ur tour?How u enjoy in that tour tell briefly?

IBM,

2884

When the interviewer asks "being a B.Tech graduate why do you prefer BPO ?", what should b my answer

AGIS, EXL, FirstSource, Telenor,

5962

what is the address of allahabad bank durg ?

2256

what is the anual report of hcl bpo

HCL,

2336

Speak for 2 mins about how smoking is ban in public places?

Mphasis,

4 10716

what is the shift timings of U.S,U.K

2 7021

Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?

ABC, Aegis, Ernst Young, HGS, IBM, Inter Globe Technologies, Ison BPO, Serco, Spanco,

9 81724

what is your good and bad qualities

Airtel, Sysx Software,

2 10022

Find out the vaue of (7+77+777+7777............Unlimited)/1+11+111+1111

Genpact, Wipro,

5 14047

How you would be an asset to this organization?

Infosys,

2260

topic was , tell me something about 'CHILDLABOUR'?

Barclays,

2803

topic was , tell me something about 'CHILDLABOUR'?

Barclays, DELL, Genpact, Tech Mahindra,

3 76521


Un-Answered Questions { Call Centre }

Are you willing to relocate/travel?

2254


Sell me this house without a roof

1546


Hello everyone, please help me with the best answer.Actually I have 1 year gap now and during interview I was asked "why do you not want to join your previous organizatio now? Or why did you not try for the job in your previous organizaton?

2568


what are the advantages of crm ?

1894


Discuss the most stressful situation you came across in your previous job.

4151


Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?

2374


how we will change our low living standard ?

2378


Can I know what kind of wrestling is done in the call center

1658


describe one of your memorable day? how is education useful for any body?

2538


5. When promises to do something by a certain time, they do so

2434


Tell me something about social media

2449


What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

2385


what is the call center

1945


What is Smart Work and Hard Work ?

2502


How do you about our company ?

2861