what is call center
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Answer / dinesh s
A call centre is a centralised office used for the purpose
of receiving and transmitting a large volume of requests by
telephone.A call centre is operated by a company to
administer incoming product support or information
inquiries from consumers. Outgoing calls for telemarketing,
clientele, product services, and debt collection are also
made.
| Is This Answer Correct ? | 7 Yes | 2 No |
Answer / mohan.pothula@yahoo.co.in
a call center is a place where a business is done through
phone calls for some organisations like telemarketng.it is a
organisation where phone calls of the customers are handled...
| Is This Answer Correct ? | 4 Yes | 3 No |
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
What was ur daily routine bet.Ur pre-board and board?
if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y
How Did you spent you're last Night?
what can you contribute in this company
27 Answers BPO, Genpact, Omega,
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In most of the call centers will they give topic or will they ask to choose any topic?
i have big stammering problem. plz tell and suggest me, can i work in BPO or call center Sector ?
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