Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

How do you ensure that your departments goals are in line with the overall company goals?

2078

Describe a situation in which you inspired trust and respect in your team.

2239

What's confidence and overconfidence?

Cognizant, TCS, Wipro,

1 3775

What are the Roles and responsibilities of senior Team leader

2 4165

What is called Team

2167

What is the difference between KRA & KPI

2577

Why we promoted you as senior Team leader

Aegis,

2177

What's the difference between efficiency and productivity?

Cognizant,

2145

If you were given a chance to talk to the president what would you like to ask and why?

Cognizant,

2389

what is the age limit for international bpo and aligibility

Cogent E Services,

1 3826

How would you sell ice cream to Eskimos?

Cognizant,

2097

How do you prioritize the most important things over the least one?

Cognizant,

2009

How do you manage your time? Give me a reason of being late?

Cognizant,

2095

How to build a good rapport?

Cognizant,

2008

Why would you be absent at work, except for natural calamities?

Cognizant,

1912

Un-Answered Questions { Call Centre }

Give me full details of about yourself

3244

Give example of situation where you were able to set priorities and abide by them ?

4094

How to deal with unreasonable customer demands?

1299

why dell only ?,

2837

how you spend your yestarday

2787

i m under graduation student in B.A Stream. what is career in Genpact..

2896

Why doesn’t u go for technical one....as u r doing technical course from NIIT.

2456

how do you relate with your father

2309

How do adopt to change?

1997

name useful online tools that can be used for better customer service

1243

why you want 2 join bpo ,after completing hotel managment?

3161

Why do you think you will do well in this job? : bpo

1160

Process conducted for mortgage process for both fresher's n experienced .

1236

What are your greatest achievements so far?

1952

Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

2530

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