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Call Centre Interview Questions
Questions Answers Views Company eMail

Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?

Cognizant,

1975

How long do you want go work here?

Cognizant,

2267

What makes you stay here for longer years?

Cognizant,

2117

What will make you quit to work?

Cognizant,

2031

Why did you leave your previous job and tell me about it?

Cognizant,

2305

Rate yourself from 1-10 what would you give and why? If you had won 1 billion dollars at the lottery or at the casino,where would you like to spend the rest of it except for volunteer works or in charities?

Cognizant,

1980

What is your edge among others who are applying here?

Cognizant,

2267

How would you teach an old lady to fix her dwindling internet connection?

Cognizant,

2057

How would you teach a blind person to withdraw her credit card account on an automated teller machine?

Cognizant,

2286

How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?

Cognizant,

1933

Give me a quality you have that I shouldn't hire you?

Cognizant,

2 3710

What is the biggest challenge you have faced in work in the past 12 months?

2371

What do you know about the centre/company/role?

2034

How would your team/manager describe you?

2062

What is your biggest achievement? Can you give me an example of ?

2008


Un-Answered Questions { Call Centre }

What are the critical attributes of a customer service representative?

1193


What is your edge among others who are applying here?

2267


How to deal with the difficult customer?

1409


for some training is a neccesity and for others it's a luxury comment about the above statement

2476


9. Insists on error-free records

2630


Can I build a good future in "IT profile(non-BPO)" by joining as Technical support voice at IBM/ Wipro/Dell .....??? Please do guide me in this case...

2234


Where you see bpo in the current market? : bpo

1345


which is the memorable in ur life?

2715


Do you get along well with co-workers?

3026


What is Smart Work and Hard Work ?

2503


I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?

2515


How was your yestarday?

2803


how did u celebrate your last birth day ?

2736


Why do you want to leave your organization or company?

2318


where you wand to go in your weekend

2414