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Call Centre Interview Questions
Questions Answers Views Company eMail

Three reasons why you want to join just dial

Just Dial, Wipro,

8437

Hello everyone, please help me with the best answer.Actually I have 1 year gap now and during interview I was asked "why do you not want to join your previous organizatio now? Or why did you not try for the job in your previous organizaton?

CSC, IBM,

2568

How do you handle an irate customer?

Cognizant,

1991

How do you provide a quality customer service?

Cognizant,

1 2451

How would you sell a used toothbrush? A broken pen? A bitten apple?

Cognizant,

9843

What are your greatest achievements so far?

Cognizant,

1950

What do you consider as your greatest weakness and strength?

Cognizant,

2300

What do you know about us?

Cognizant,

1964

How do you describe your management style?

Cognizant,

1844

Sell me your used envelope?

Cognizant,

1896

Can you explain the color red to a blind person?

Cognizant,

2113

How do adopt to change?

Cognizant,

1996

Give me an example scenario of a poor customer service and what would you do differently?

Cognizant,

1985

What is your toughest or most challenging experience in life and how did you handle it?

Cognizant,

2030

What is your philosophy in life?

Cognizant,

2308


Un-Answered Questions { Call Centre }

What are the steps you follow when you appraise an advisor ?

2042


What is inbound and outbound call centers?

1182


when is mpsc exam

2578


Discuss the most stressful situation you came across in your previous job.

4151


Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

2425


What are your advantages as a newbie?

2109


For customers, proactive engagement do you know the ways to create it?

1222


What are your planning in next role?

2441


tell me about your your marvelous day that you have spent till now

1652


What is your toughest or most challenging experience in life and how did you handle it?

2030


Your last travel experience?

2002


Tell about your work experience. Why you quit that job?

2385


Tell me about your memorable day or your favourite movie

955


Do you have the set of questions of operation round for Xioami mobile Process Trainer profile ?

1694


1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?

3436