Call Centre Interview Questions
Questions Answers Views Company eMail

Three reasons why you want to join just dial

Just Dial, Wipro,

7864

Hello everyone, please help me with the best answer.Actually I have 1 year gap now and during interview I was asked "why do you not want to join your previous organizatio now? Or why did you not try for the job in your previous organizaton?

CSC, IBM,

1943

How do you handle an irate customer?

Cognizant,

1445

How do you provide a quality customer service?

Cognizant,

1 1691

How would you sell a used toothbrush? A broken pen? A bitten apple?

Cognizant,

9038

What are your greatest achievements so far?

Cognizant,

1406

What do you consider as your greatest weakness and strength?

Cognizant,

1709

What do you know about us?

Cognizant,

1477

How do you describe your management style?

Cognizant,

1331

Sell me your used envelope?

Cognizant,

1382

Can you explain the color red to a blind person?

Cognizant,

1554

How do adopt to change?

Cognizant,

1457

Give me an example scenario of a poor customer service and what would you do differently?

Cognizant,

1442

What is your toughest or most challenging experience in life and how did you handle it?

Cognizant,

1461

What is your philosophy in life?

Cognizant,

1655


Un-Answered Questions { Call Centre }

How can you create new opportunities for customers proactive engagement?

809


What do you mean by interview?

2457


What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)

1891


tell me yours mothers daily routine , fathers, your's

2425


Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?

1572






what kind of questions based on computer may be asked in an interview in BPO's?

1942


IF U GET A CHANCE TO MEET UR FAVOURITE STAR HOW WOULD U LIKE TO SPEND A DAY AND NIGHT WITH HIM/HER?

2020


speak something about railways?

2044


Explain briefly Globalisation

2052


hi guys in intelent global service comp they asking basic question onli, for nonvoice 4 rounds its very easy

1905


I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,

1058


What is the difference between kpo and bpo? : bpo

705


How long did you travel to get here in our office?

1482


Hi..Guys, (1). Iam intrested in Webdesinging, can u pls tell me openings for the post of webdesigners in any company.. (2). Pls let me know the new openings in any MNC around Hyderabad.

1856


7. Performs the services right first time

1696