Hi...im doin ma project in retail banking n ma topic s
"study of performance of various retail loan produts in a
bank"...can any1 throw light on developing a questionnaire
on this... it shd include the diff categories of loans in it
Thanxxx in advance
Answer / Ritu Brijpal Saini
For your project, you could develop a questionnaire to gather information about various retail loan products offered by banks. Here's an example of how you might structure your questions:
1. What types of retail loan products does the bank offer (e.g., personal loans, auto loans, home equity loans, credit cards)?
2. What are the interest rates for each loan product?
3. Are there any fees associated with each loan product (e.g., origination fees, late payment fees, prepayment penalties)?
4. What is the average approval time for each loan product?
5. How does the bank determine eligibility for each loan product (e.g., credit score requirements, income requirements)?
6. Are there any special promotions or discounts available for each loan product?
7. How does the bank handle loan repayment options (e.g., fixed payments, variable payments, interest-only payments)?
8. What is the customer satisfaction rate for each loan product?
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